Frequently Asked Questions

What is an active merchant?

An active merchant is any merchant for which services such as residual income calculations, portfolio reporting or merchant on-boarding are performed.

Do I need to sign up for a year?

Yes, our data shows that customers who commit to a full year will be more successful in the long run with their implementation. Your long term success is our goal and we encourage best practices to help you increase profit.

How long does it take to get started?

IRIS CRM has a very quick turnaround time. We will have you up and running within 5-10 business days of receiving a completed implementation checklist.

Does IRIS CRM provide data migration services?

Yes, our implementation team has performed many data migrations from a variety of CRMs. Your team will be able to pick up right where they left off.