Frequently Asked Questions
What is an active merchant?
An active merchant is any merchant for which services such as residual income calculations, portfolio reporting or merchant on-boarding are performed.
How long is the subscription?
A minimum of one year. Customers who can commit to at least a full year are more successful in the long run. Your long-term success is our goal so we encourage best practices to support that goal.
How long does it take to get started?
IRIS CRM has a very quick turnaround time. We will have you up and running within 5-10 business days of receiving a completed implementation checklist.
Does IRIS CRM provide data migration services?
Yes, our implementation team has performed many data migrations from a variety of CRMs. Your team will be able to pick up right where they left off.
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