Our Payment Processing CRM Operational Team

Jaron Ruckman

Jaron is an expert at delivering enterprise-level support and spends his time onboarding and training clients, providing software support and testing new features. Jaron also works with the development team to design a fluid user experience.

Leonid Shumakov

Leonid has more than 10 years of software development experience and leads new processor integration at IRIS CRM. Leonid is a math genius (although he will not admit it) and has the capacity to quickly solve complex problems involving large datasets.

Ashvin Dhawan

Ashvin brings senior sales, banking and payments industry experience to the IRIS CRM team. Ashvin is focused on developing sales processes and creating ongoing opportunities.

Ivan Szabo

Ivan has more than 15 years of experience providing digital marketing and e-commerce solutions. Ivan loves being creative and improving social media channels and planning new marketing campaigns.

Dmitriy Sirant

Dmitriy has over 20 years in system administration. Dmitriy embraced DevOps in 2010 and succeeded in troubleshooting, architecture design and optimization, automated deployment, Kubernetes cluster creation, microservices, and IaC infrastructures building.

Viktoriya Belakhovskaya

Viktoriya operates as an Implementation Manager. She has 7 years of customer service experience making sure that the customers needs always come first. In her spare time, she enjoys spending time with her family and lounging around with her cat.

Luis E. Feliz

Luis has over 15 years in the customer service industry. His number one goal is to always provide excellent customer service to every client and have them feel happy and important at the end. In his spare time, Luis enjoys spending time with his family and loves playing sports like basketball, baseball, and running.

Marco Buchmayer

Marco has 3 years of experience managing enterprise software projects. He loves interacting with clients and colleagues to provide solutions in order to improve the product. Outside of work he loves to travel, cook (mainly eat what was cooked), and play with his puppy Kylo (Ren).

Oksana Lysionok

Oksana has been a Project Manager for 5 years, so she knows how to develop processes to organize teams in order to go live successfully and on time. For her, being a Project Manager is not a job, but a vocation. Outside of work, she loves dancing and teaching.

Artem Pysanko

Artem is an experienced quality assurance engineer, who geeks out on bug hunting and web application penetration testing.

Firat Ozak

Firat has 10 years of project management experience focused on enterprise SaaS systems. He loves finding simple solutions to complex problems using data. In his free time he researches history and writes Wikipedia articles about ships.

Landon Pierce

Landon has over 6 years of experience in the payment processing and franchise industries. Coming from a retail ISO, Landon understands the needs and pain points that many ISOs experience.

Edward Kennedy

Edward has 7 years of customer service experience, including over 4 years of customer success experience in the SaaS industry. His focus is always ensuring that the customer’s needs are not only addressed, but expectations are exceeded. Edward enjoys writing and editing for a sports podcast website, loves college football, and enjoys gaming as well as the latest shows and movies in pop culture.

Kateryna Pavliuk

Kateryna is a passionate and people-centered HR and Talent Management professional who is helping to attract, retain and enable development of diverse talent for over 10 years. She is inspired by being in multicultural and fast-growing environment. In her free time, she loves traveling and spending time outdoors with her family.

Sergey Peredelskyi

Sergey has more than 8 years experience in managing projects and teams. He is passionate about problem solving and getting things done! In his free time he loves hiking and playing sports.

Florentin Dragan

Florentin has 6 years of project management experience in the SaaS industry and 4 more years in customer service. He is a problem solver and enjoys finding simple solutions to complex problems. In his spare time, he enjoys reading books for personal and professional development. Florentin also loves to travel, meet people from different cultures and try new foods.

Tricia Aguinaldo