Our Payment Processing CRM Operational Team

Founder and President

Dimitri Akhrin

Dimitri Akhrin, President×

Dimitri Akhrin is the president of both IRIS CRM, the most advanced independent payment processing CRM on the market, and CRMDialer, a sophisticated telemarketing platform for small and mid-level businesses. He is passionate about sales leadership, keeping clients happy and how the future of CRM is evolving. Dimitri founded IRIS CRM in 2010 and CRMDialer in 2018.

With more than 17 years of industry experience and a deep understanding of being a hands-on manager, Dimitri is a recognized leader in the payment processing and Software as a Service (SaaS) CRM space. He is a problem solver and identified a gap to create a business management system capable of communicating with multiple payment networks. Dimitri truly understands specific pain points that Independent Sales Organizations (ISOs) experience while developing technology systems and how to create tools to address their unique needs. After years of careful research and development, IRIS CRM was born and today the company serves more than 200 ISOs and even powers CRMDialer’s software.

Prior to IRIS CRM, Dimitri founded BAMS.com. He has served as president of the company for more than 12 years and continues to oversee the day-to-day operations of the full service electronic payments solution provider.

Dimitri holds a Bachelor's degree in Business and Technology Management from New York University's Tandon School of Engineering.

Leadership Team

Jaron Ruckman
Lead of Product

Jaron Ruckman×

Jaron is an expert at delivering enterprise-level support and spends his time onboarding and training clients, providing software support and testing new features. Jaron also works with the development team to design a fluid user experience.

Leonid Shumakov
Lead Developer & Software Architect

Leonid Shumakov×

Leonid has more than 10 years of software development experience and leads new processor integration at IRIS CRM. Leonid is a math genius (although he will not admit it) and has the capacity to quickly solve complex problems involving large datasets.

Jordan Zahler
VP of Sales

Jordan Zahler×

Jordan brings more than 16 years of experience in the credit card processing industry. Having worked for companies such as Lipman USA, EVO and Harbortouch, Jordan has a well-rounded background pertaining to the operations of a merchant services organization.

Ivan Szabo
VP of Marketing

Ivan Szabo×

Ivan has more than 10 years of experience providing digital marketing and e-commerce solutions. Ivan loves being creative and improving social media channels and planning new marketing campaigns.

Support Team

David Conrad
Support Specialist

David Conrad×

David is an IT specialist with a long career focused on client support services. He works with clients to implement processor integrations and improvements to merchant portfolio management.

Viktoriya Belakhovskaya
Customer Success Specialist

Viktoriya Belakhovskaya×

Viktoriya operates as a Customer Success Specialist. She has 7 years of customer service experience making sure that the customers needs always come first. In her spare time, she enjoys spending time with her family and lounging around with her cat.

Mario Pavic
Support Specialist

Mario Pavic×

Mario has over 10 years of inside sales experience in the IT sector. His many skills include sales and technical writing and data processing.   Mario thinks that "An SQL query walks into a bar, sees two tables and asks them, may I join you?" is funny.

Anton Kashcheyev
Account Executive

Anton Kashcheyev×

Anton operates in CRM sales and provides tailored offerings for the small business market. In his spare time, Anton enjoys to cook, read novels, and watch films about historical events.

Alina Serdiuk
Software QA

Alina Serdiuk×

Alina is interested in the IT industry and especially in the field of quality assurance. She takes great pride in her work. She is really keen on video games, reading books, and traveling.

Vlad Shpak
Software QA

Vlad Shpak×

Vlad is responsible for software testing, performance, and usability. Vlad has an eye for attention to detail and knows that anything can be achieved when collaborating as a team.

Alexander Skorohod
Software QA

Alexander Skorohod×

Alex is a perfectionist. He loves learning new things all the time. He likes rock music, fantasy & sci-fi books, and movies about historical events.

Development Team

Kirill A.

Kirill A.×

Kirill has 15 years experience in software development. He focuses on back-end tasks using PHP, MySQL, Redis, ElasticSearch, jQuery and JavaScript. When Kirill is not pushing out code, he is a great husband and father of three.

Pablo T.

Pablo T.×

Pablo has more than 7 years of software development experience and always strives to find the simplest yet most effective solutions to complex problems. He focuses on leading the integration efforts of new payment processors and IRIS CRM.

Giorgi G.

Giorgi G.×

Giorgi has more than 10 years of software development experience. He has a vibrant passion for AI design and business intelligence insights. Giorgi hopes to one day develop an algorithm to choose tomorrow's winning lottery numbers.

Gary L.

Gary L.×

Gary built the page that you are currently reading. He works with the design and marketing teams to implement UI and UX designs. In his free time, Gary enjoys reading books and watching nature documentaries.

Igor R.

Igor R.×

Igor brings more than 6 years of development experience. Igor is a curious individual, self-motivated and loves to provide added value by contributing his vision into projects. Igor loves to organize events and sings for pleasure.

Ruslan K.

Ruslan K.×

Ruslan focuses on back-end development and brings almost 5 years of experience to the team. Ruslan likes learning about new approaches in development. Ruslan loves watching scientific videos about the universe and history. Ruslan stays active by being an avid hiker and basketball player.

Dev Ops Engineer


Sergey is a DevOps Engineer with over 10 years of experience in the IT industry. He considers himself a technical geek with a passion for studying new technologies and devices. Sergey loves hiking, riding his bike and having an active lifestyle.

Alexandr S.

Alexandr S.×

Alexander has 9 years of commercial software development experience. He specializes in the implementation of back-end technologies. His hobbies revolve around books and electronics.



Oleh started coding eight years ago and has made it one of his life's passions. He enjoys solving interesting problems and learning new things every day. Oleh loves to travel and spend time with his family.

Anton C.
Dev Ops Engineer

Anton C.×

Anton is a Dev Ops Engineer with more than 10 years of experience ranging from development to system administration. Looking at things from a coding perspective, KISS and DRY are methodologies that Anton loves to implement into automation and architecture designs.

Maksym K.

Maksym K×

Maksym has more than 5 years of software development experience. Maksym loves to learn and implement new technologies. Maksym is passionate about IT and enjoys bike riding during his spare time.

Every Month IRIS CRM Reports On


Active Merchants

60 Million+


$5 Billion+

In Volume

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