Our Payment Processing CRM Operational Team

Founder and President

Dimitri Akhrin
Dimitri Akhrin
President
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Dimitri Akhrin, President

Dimitri Akhrin is the president of both IRIS CRM, the most advanced independent payment processing CRM on the market, and CRMDialer, a sophisticated telemarketing platform for small and mid-level businesses. He is passionate about sales leadership, keeping clients happy and how the future of CRM is evolving. Dimitri founded IRIS CRM in 2010 and CRMDialer in 2018.

With more than 17 years of industry experience and a deep understanding of being a hands-on manager, Dimitri is a recognized leader in the payment processing and Software as a Service (SaaS) CRM space. He is a problem solver and identified a gap to create a business management system capable of communicating with multiple payment networks. Dimitri truly understands specific pain points that Independent Sales Organizations (ISOs) experience while developing technology systems and how to create tools to address their unique needs. After years of careful research and development, IRIS CRM was born and today the company serves more than 200 ISOs and even powers CRMDialer’s software.

Prior to IRIS CRM, Dimitri founded BAMS.com. He has served as president of the company for more than 12 years and continues to oversee the day-to-day operations of the full service electronic payments solution provider.

Dimitri holds a Bachelor’s degree in Business and Technology Management from New York University’s Tandon School of Engineering.

Leadership Team

Jaron Ruckman
Jaron Ruckman
Product Lead
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Jaron Ruckman

Jaron is an expert at delivering enterprise-level support and spends his time onboarding and training clients, providing software support and testing new features. Jaron also works with the development team to design a fluid user experience.

Leonid Shumakov
Leonid Shumakov
Lead Developer & Software Architect
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Leonid Shumakov

Leonid has more than 10 years of software development experience and leads new processor integration at IRIS CRM. Leonid is a math genius (although he will not admit it) and has the capacity to quickly solve complex problems involving large datasets.

Ashvin Dhawan SVP of Sales IRIS CRM
Ashvin Dhawan
Senior Vice President of Sales
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Ashvin Dhawan

Ashvin brings senior sales, banking and payments industry experience to the IRIS CRM team. Ashvin is focused on developing sales processes and creating ongoing opportunities.

Ivan Szabo
Ivan Szabo
VP of Marketing
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Ivan Szabo

Ivan has more than 10 years of experience providing digital marketing and e-commerce solutions. Ivan loves being creative and improving social media channels and planning new marketing campaigns.

Dmitriy Sirant
Dmitriy Sirant
Dev Ops Lead
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Dmitriy Sirant

Dmitriy has over 20 years in system administration. Dmitriy embraced DevOps in 2010 and succeeded in troubleshooting, architecture design and optimization, automated deployment, Kubernetes cluster creation, microservices, and IaC infrastructures building.

Viktoriya Belakhovskaya
Viktoriya Belakhovskaya
Implementation Manager
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Viktoriya Belakhovskaya

Viktoriya operates as an Implementation Manager. She has 7 years of customer service experience making sure that the customers needs always come first. In her spare time, she enjoys spending time with her family and lounging around with her cat.

Luis Feliz
Luis Feliz
Support Lead
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Luis Feliz

Luis has over 15 years in the customer service industry. His number one goal is to always provide excellent customer service to every client and have them feel happy and important at the end. In his spare time, Luis enjoys spending time with his family and loves playing sports like basketball, baseball, and running.

Marco Buchmayer
Marco Buchmayer
Project Manager
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Marco Buchmayer

Marco has 3 years of experience managing enterprise software projects. He loves interacting with clients and colleagues to provide solutions in order to improve the product. Outside of work he loves to travel, cook (mainly eat what was cooked), and play with his puppy Kylo (Ren).

Oksana Lysionik
Oksana Lysionok
Project Manager
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Oksana Lysionok

Oksana has been a Project Manager for 5 years, so she knows how to develop processes to organize teams in order to go live successfully and on time. For her, being a Project Manager is not a job, but a vocation. Outside of work, she loves dancing and teaching.

Alina Serdiuk
Alina Serdiuk
Lead of QA
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Alina Serdiuk

Alina is interested in the IT industry and especially in the field of quality assurance. She takes great pride in her work. She is really keen on video games, reading books, and traveling.

Firat Ozak
Firat Ozak
Project Manager
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Firat Ozak

Firat has 10 years of project management experience focused on enterprise SaaS systems. He loves finding simple solutions to complex problems using data. In his free time he researches history and writes Wikipedia articles about ships.

Landon Pierce
Landon Pierce
Senior Account Executive
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Landon Pierce

Landon has over 6 years of experience in the payment processing and franchise industries. Coming from a retail ISO, Landon understands the needs and pain points that many ISOs experience.

Edward Kennedy
Edward Kennedy
Implementation Manager
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Edward Kennedy

Edward has 7 years of customer service experience, including over 4 years of customer success experience in the SaaS industry. His focus is always ensuring that the customer’s needs are not only addressed, but expectations are exceeded. Edward enjoys writing and editing for a sports podcast website, loves college football, and enjoys gaming as well as the latest shows and movies in pop culture.

Support Team

David Conrad
David Conrad
Senior Support Specialist
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David Conrad

David is an IT specialist with a long career focused on client support services. He works with clients to implement processor integrations and improvements to merchant portfolio management.

Mario Pavic
Mario Pavic
Support Specialist
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Mario Pavic

Mario has over 15 years of inside sales experience in the IT sector. His many skills include sales and technical writing and data processing.   Mario thinks that “An SQL query walks into a bar, sees two tables and asks them, may I join you?” is funny.

Danial Abid
Danial Abid
Sales Engineer
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Danial Abid

Danial has over 5 years of sales experience in multiple industries. Daniel likes working with businesses to help them find tailored solutions. In his spare time, Danial enjoys reading motivational books, attending the annual International Auto Show and spending time with his family.

Tina Koriakina
Tina Koriakina
Software QA
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Tina Koriakina

Tina is a friendly and energetic person. She loves communicating with teammates to collaborate and solve problems for clients. Her favorite part of working with a team of people is gaining skills and knowledge from others. Tina’s motto is “To always do her best!”

Juliia
Juliia Arlamovska
Software QA
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Juliia Arlamovska

Mohamad Kassim
Mohamad Kassim
Data Analyst
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Mohamad Kassim

Mohamad has been a data analyst for more than three years. Mohamad excels at Excel and provides excellent residuals management solutions at IRIS CRM. Mohamad enjoys playing video games and reading self-improvement books whenever he is not busy crunching numbers.

Mohsin Ijaz
Mohsin Ijaz
Web Designer
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Mohsin Ijaz

Zoia Labuzova
Zoia Labuzova
Product Designer
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Zoia Labuzova

Hanna P.
Hanna P.
Software QA
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Hanna P.

Hanna is a detail-oriented QA specialist who is a reliable, team player that is always looking to learn something new. In her spare time, she loves doing puzzles and playing board games with friends.

Rob De Leon
Rob De Leon
Support Specialist
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Rob De Leon

Rob has 3 years of experience providing software support and training. As a techie, Rob enjoys constantly learning about the latest gadgets, electronics, and computer hardware. In his spare time, Rob enjoys trying new food, PC gaming, tinkering and learning about cars, and regular workouts.

John Cloutier
John Cloutier
Support Specialist
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John Cloutier

John is a dedicated team player with over 15 years of experience delivering and supporting complex Web-based application solutions. In his spare time, John enjoys spending time with his family, traveling, sports, movies, and hiking local conservation trails.

Neal Zeleznak
Neal Zeleznak
Support Specialist
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Neal Zeleznak

Neal is a passionate support specialist that brings with him a background in finance and accounting, in addition to 4 years of software support experience. He is a people person who enjoys concert going and never leaves home without his camera.

Maryna Sorokotiaha
Maryna Sorokotiaha
Software QA
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Maryna Sorokotiaha

Maryna is a dedicated quality assurance engineer who maintains focus on the end result in order to provide the highest quality product. In her free time, she enjoys agility training with her dog, cycling, and traveling.

Artem Pysanko
Artem Pysanko
Software QA
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Artem Pysanko

Artem is an experienced quality assurance engineer, who geeks out on bug hunting and web application penetration testing.

Development Team

Kirill A.
Kirill A.
Developer
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Kirill A.

Kirill has 15 years experience in software development. He focuses on back-end tasks using PHP, MySQL, Redis, ElasticSearch, jQuery and JavaScript. When Kirill is not pushing out code, he is a great husband and father of three.

Pablo T.
Pablo T.
Developer
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Pablo T.

Pablo has more than 7 years of software development experience and always strives to find the simplest yet most effective solutions to complex problems. He focuses on leading the integration efforts of new payment processors and IRIS CRM.

Giorgi G.
Giorgi G.
Developer
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Giorgi G.

Giorgi has more than 10 years of software development experience. He has a vibrant passion for AI design and business intelligence insights. Giorgi hopes to one day develop an algorithm to choose tomorrow’s winning lottery numbers.

Gary L.
Gary L.
Developer
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Gary L.

Gary built the page that you are currently reading. He works with the design and marketing teams to implement UI and UX designs. In his free time, Gary enjoys reading books and watching nature documentaries.

Igor R.
Igor R.
Developer
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Igor R.

Igor brings more than 6 years of development experience. Igor is a curious individual, self-motivated and loves to provide added value by contributing his vision into projects. Igor loves to organize events and sings for pleasure.

Ruslan K.
Ruslan K.
Developer
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Ruslan K.

Ruslan focuses on back-end development and brings almost 5 years of experience to the team. Ruslan likes learning about new approaches in development. Ruslan loves watching scientific videos about the universe and history. Ruslan stays active by being an avid hiker and basketball player.

Sergey K.
Sergey K.
Dev Ops Engineer
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Sergey K.

Sergey is a DevOps Engineer with over 10 years of experience in the IT industry. He considers himself a technical geek with a passion for studying new technologies and devices. Sergey loves hiking, riding his bike and having an active lifestyle.

Oleh H.
Oleh H.
Developer
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Oleh H.

Oleh started coding eight years ago and has made it one of his life’s passions. He enjoys solving interesting problems and learning new things every day. Oleh loves to travel and spend time with his family.

Anton C.
Anton C.
Dev Ops Engineer
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Anton C.

Anton is a Dev Ops Engineer with more than 10 years of experience ranging from development to system administration. Looking at things from a coding perspective, KISS and DRY are methodologies that Anton loves to implement into automation and architecture designs.

Maksym K.
Maksym K.
Developer
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Maksym K.

Maksym has more than 5 years of software development experience. Maksym loves to learn and implement new technologies. Maksym is passionate about IT and enjoys bike riding during his spare time.

Sergey G.
Sergey G.
Developer
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Sergey G.

Sergey has 15 years of experience in software development, web technologies, various programming languages, and tools. Sergey is interested in scientific materials and believes that a good day is a day when something new is learned.

Slava P.
Slava P.
Developer
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Slava P.

Slava is a back-end and front-end developer with more than 10 years of experience in developing and 15 years of experience in IT. Slava likes playing video games, reading books, and biking.

Marc N.
Marc N.
Developer
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Marc N.

Marc has more than 10 years of software development experience with a focus on back-end integrations. When Marc is not working, he is a great husband and father of two kids and enjoys playing sports and juggling.

Rafal W.
Rafal W.
Developer
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Rafal W.

Rafal is passionate about new technologies and a programming lover since his first Atari 65XE. Rafal has been a PHP programmer since 2009. Rafal loves solving business problems with the help of IT. Rafal is a happy father and loves spending time with his daughter.

Slava T.
Slava T.
Developer
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Slava T.

Slava has more than 10 years of software development experience. Slava is open-minded to new technology, ideas, and people. Slava enjoys working with payments systems and everything related to them.

Ivan Y.
Ivan Y.
React Developer
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Ivan Y.

Ivan has over 7 years of commercial software development experience. He specializes in the implementation of front-end technologies and mobile cross-platform app development. He loves his job, reading books, and spending time with friends.

Yurii P.
Yurii P.
React Developer
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Yurii P.

Yurii is an experienced react and react-native front-end developer. He is a funny, creative, outside of the box thinker. Yurii enjoys browsing the internet and reading sci-fi & martial arts books. Yurii prefers to start his day by looking at memes and feels there is one for every occasion.

Rostyk H.
Rostyk H.
Developer
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Rostyk H.

Rostyslav is a full-stack developer with more than 5 years of experience. He is passionate about new technologies and enjoys solving interesting problems. Rostyk loves sports, driving a car, and travel.

Vasily S.
Vasily S.
Developer
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Vasily S.

Vasily has more than 13 years of web development experience. Vasily is open-minded to new technology. His hobbies revolve around robotics and working out.

Daria M.
Daria M.
DevOps Engineer
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Daria M.

Daria is a DevOps engineer with over 5 years of wide-ranging experience from QA to ML development and, eventually, Dev Ops. Exploring new ideas and technologies is a passion that constantly drives her.

Maksim M.
Maksim M.
Developer
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Maksim M.

Maksim has 15 years of software development experience. He is interested in working with large amounts of data, optimizing SQL queries, and building application architecture. In his free time, Maksim enjoys using his off-road vehicle to take his family to otherwise inaccessible areas.

Alexey K.
Alexey K.
React Developer
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Alexey K.

Alexey has over 12 years of software development experience across multiple programming languages, tools, and platforms. He prides himself on designing sophisticated solutions with optimized performance. Outside of work he enjoys bike rides with his friends.

Oleg S.
Oleg S.
Developer
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Oleg S.

Oleg has more than 10 years of experience as a software developer. He likes to study other programming languages, paradigms, and software architecture. He is primarily focused on back-end development and enjoys working with Rust and Python, but he also likes modern JS frameworks like ReactJS and VueJS. When he’s not working he enjoys SciFi movies and tv shows as well as spending time with his family.

Artyk C.
Artyk C.
Developer
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Artyk C.

Artyk is a software developer with over 4 years of experience who enjoys building complex applications. When he’s not coding applications, he loves to play video games.

Ruslan Sadovyi
Ruslan Sadovyi
React Developer
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Ruslan Sadovyi

Ruslan is an experienced web developer with an advanced degree in Information Systems Management and Technology. His main focus is web applications and UI/UX creation with an emphasis on the React ecosystem. Ruslan is always looking for opportunities to expand his skillset and learn new things.

Advisors

OB Rawls
OB Rawls
Strategic Advisor
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OB Rawls

OB Rawls is an accomplished senior executive with a career in fintech, payments, and banking spanning over 30 years. Rawls is the former CEO of Global Payment Processing for Payafe and CEO of iPayment where he was responsible for building and leading global sales, support, and speciality teams.

Throughout his career, Rawls has also served in senior vice president roles with First Data, Hypercom, and Bank of America, in addition to a wide range of executive and managerial positions across some of the industry’s biggest players.

Rawls’ resume in the payments industry is near-unparalleled, and he brings decades of valuable experience and knowledge to IRIS CRM.

Charles Bishota
Charles Bishota
Strategic Advisor
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Charles Bishota

Charles Bishota is a payments lawyer and business executive with years of experience in the payments industry. He is the founder of his own law practice specializing in advisory to small and medium fintech organizations.

Prior to building his own law practice, Charles worked at Chase Paymentech and First Data in direct contract administration. In addition to his JD, Charles also holds an MBA.

Charles’ legal insights and exceptional payments industry experience bring great value to IRIS CRM.

Every Month IRIS CRM Reports On

300,000+

Active Merchants

60 Million+

Transactions

$5 Billion+

In Volume
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