Our Payment Processing CRM Operational Team

Founder and President

Dimitri Akhrin
President

Dimitri Akhrin, President×

Dimitri Akhrin is the president of both IRIS CRM, the most advanced independent payment processing CRM on the market, and CRMDialer, a sophisticated telemarketing platform for small and mid-level businesses. He is passionate about sales leadership, keeping clients happy and how the future of CRM is evolving. Dimitri founded IRIS CRM in 2010 and CRMDialer in 2018.

With more than 17 years of industry experience and a deep understanding of being a hands-on manager, Dimitri is a recognized leader in the payment processing and Software as a Service (SaaS) CRM space. He is a problem solver and identified a gap to create a business management system capable of communicating with multiple payment networks. Dimitri truly understands specific pain points that Independent Sales Organizations (ISOs) experience while developing technology systems and how to create tools to address their unique needs. After years of careful research and development, IRIS CRM was born and today the company serves more than 100 ISOs and even powers CRMDialer’s software.

Prior to IRIS CRM, Dimitri founded Bank Associates Merchant Services (BAMS). He has served as president of the company for more than 12 years and continues to oversee the day-to-day operations of the full service electronic payments solution provider.

Dimitri holds a Bachelor's degree in Business and Technology Management from New York University's Tandon School of Engineering.

Management Team

Jaron Ruckman
Director of Support

Jaron Ruckman×

Jaron is an expert at delivering enterprise-level support and spends his time onboarding and training clients, providing software support and testing new features. Jaron also works with the development team to design a fluid user experience.

Jason Weinberger
SVP Sales & Marketing

Jason Weinberger×

Jason has worked in the credit card processing industry since 2008 and has built many successful relationships. Born and raised in Brooklyn NY, he is a huge Philadelphia Eagles fan (weird, we know) and loves all things football.

Leonid Shumakov
Lead Developer & Software Architect

Leonid Shumakov×

Leonid has more than 10 years of software development experience and leads new processor integration at IRIS CRM. Leonid is a math genius (although he will not admit it) and has the capacity to quickly solve complex problems involving large datasets.

Jordan Zahler
VP of Sales

Jordan Zahler×

Jordan brings more than 16 years of experience in the credit card processing industry. Having worked for companies such as Lipman USA, EVO and Harbortouch, Jordan has a well-rounded background pertaining to the operations of a merchant services organization.

Support Team

Amber Aboshihata
Support

Amber Aboshihata ×

Amber has more than 15 years of analysis experience with her proficiency being advanced techniques for cleaning and managing data. Amber leads residual payment implementations for clients and also provides expert technical support.

David Conrad
Support

David Conrad×

David is an IT specialist with a long career focused on client support services. He works with clients to implement processor integrations and improvements to merchant portfolio management.

Levi Hillger
Support

Levi Hillger×

Levi has two decades of experience working with customers and leading support teams focused on Point of Sale and Payment Processing. He has worked for companies including Groupon and Upserve.

Anton Kashcheyev
Account Executive

Anton Kashcheyev×

Anton operates in CRM sales and provides tailored offerings for the small business market. In his spare time, Anton enjoys to cook, read novels, and watch films about historical events.

Mario Pavic
Support

Mario Pavic×

Mario has over 10 years of inside sales experience in the IT sector. His many skills include sales and technical writing and data processing.   Mario thinks that "An SQL query walks into a bar, sees two tables and asks them, may I join you?" is funny.

Alina Serdiuk
Software QA

Alina Serdiuk×

Alina is interested in the IT industry and especially in the field of quality assurance. She takes great pride in her work. She is really keen on video games, reading books, and traveling.

Alexander Skorohod
Software QA

Alexander Skorohod ×

Alex is a perfectionist. He loves learning new things all the time. He likes rock music, fantasy & sci-fi books, and movies about historical events.

Gary Zazovskiy
Technical Recruiter & HR Business Partner

Gary Zazovskiy ×

Gary is a 5-year recruiting veteran in the financial technology space. He is responsible for aligning business objectives with employees and management in designated business units. Gary is a perfectionist who loves to multitask projects, Beat Box and eat peanut butter.

Development Team

Kirill A.
Developer

Kirill A.×

Kirill has 15 years experience in software development. He focuses on back-end tasks using PHP, MySQL, Redis, ElasticSearch, jQuery and JavaScript. When Kirill is not pushing out code, he is a great husband and father of three.

Sam D.
Developer

Sam D.×

Sam's specialty for the last 10 years is focusing on the latest UI and UX trends and creating intuitive interfaces. Sam's purpose is to achieve 100% user satisfaction from an attractive and easy-to-understand CRM workflow.

Giorgi G.
Developer

Giorgi G.×

Giorgi has more than 10 years of software development experience. He has a vibrant passion for AI design and business intelligence insights. Giorgi hopes to one day develop an algorithm to choose tomorrow's winning lottery numbers.

Gary L.
Developer

Gary L.×

Gary built the page that you are currently reading. He works with the design and marketing teams to implement UI and UX designs. In his free time, Gary enjoys reading books and watching nature documentaries.

Nikolay P.
Developer

Nikolay P.×

Nikolay has 10 years experience in software development. Nikolay focuses on back-end development at IRIS CRM. He loves new technologies and learning about the evolving world of IT. He loves riding his bike and playing soccer.

Andrew S.
Developer

Andrew S.×

Andrew has a focus in front-end development focusing primarily on HTML, CSS and JavaScript development. Andrew is responsible for creating exciting visuals that make web pages beautiful. In addition to programming for fun, Andrew likes playing soccer and chess.

Igor S.
Developer

Igor S.×

Igor has more than 5 years of commercial software development experience. His specialty is in the implementation of server-side components and API integrations. Igor is aspiring to grow his knowledge base as a full-stack developer using the latest technologies.

Pablo T.
Developer

Pablo T.×

Pablo has more than 7 years of software development experience and always strives to find the simplest yet most effective solutions to complex problems. He focuses on leading the integration efforts of new payment processors and IRIS CRM.

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