New Enhanchement: Global Search

We are back with a very quick and very useful new update to your favorite Merchant Services CRM.   The Global Search box in the CRM’s top navigation bar has just been updated to show the 5 most recently viewed Accounts, Leads, and Helpdesk Tickets.   To view the recently viewed items simply click on the […]

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New Enhancement: Status Trigger Notifications

IRIS CRM is pleased to announce the rollout of a new enhancement to your favorite Merchant Services CRM.   The new enhancement enables ISOs to send email notifications to selected users whenever a lead’s status changes—using the email address of the user who made the change.   The notifications are sent out automatically via the CRM’s […]

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Feature Spotlight: POST API File Upload

Your favorite Merchant Services CRM’s POST API feature enables you to have new incoming leads created automatically using the data collected from your web forms. For example, the following contact form can be used to collect information from your website visitors:     When a visitor submits the contact form, a new lead is created, […]

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New Feature: Live System Status Updates

We are excited to share that you can now track the system status of your favorite Merchant Services CRM via the System Status Page. The page is found at https://status.iriscrm.com and you can use it to: Check on the current uptime status of the various CRM services View real-time incident reports Subscribe to status updates Let’s take a closer look […]

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IRIS CRM Featured In The American Dream TV Show On Bloomberg

This Saturday, August 17th, 2019 be sure to tune in to Bloomberg Television at 5:00 PM ET and catch the first episode of season two of The American Dream on Bloomberg!   The American Dream is a show that inspires its audience by telling the story of humble beginnings and delving into each entrepreneur’s journey. […]

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New Enhancement: Merchant SIC Code

Managing your merchants’ Standard Industrial Classification (SIC) codes has just gotten easier!   Your favorite Merchant Services CRM has received a new enhancement which provides the ability to assign SIC codes to merchants right from the Manage Merchant page.    To add the merchant’s SIC code click on the Edit Merchant link on the Manage […]

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New Enhancement: Quick Email Editor

Your favorite Merchant Services CRM has just been updated with an improved email editor.   We added a few new features, starting with the built-in spell checker.   Words spelled incorrectly are now highlighted with a red underline. To fix the spelling simply right-click on the word and select from one of the offered alternatives: […]

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