New Enhanchement: Global Search
We are back with a very quick and very useful new update to your favorite Merchant Services CRM. The Global Search box in the CRM’s top navigation bar has just been updated to show the 5 most recently viewed Accounts, Leads, and Helpdesk Tickets. To view the recently viewed items simply click on the […]
New Enhancement: Status Trigger Notifications
IRIS CRM is pleased to announce the rollout of a new enhancement to your favorite Merchant Services CRM. The new enhancement enables ISOs to send email notifications to selected users whenever a lead’s status changes—using the email address of the user who made the change. The notifications are sent out automatically via the CRM’s […]
New Feature: Live System Status Updates
We are excited to share that you can now track the system status of your favorite Merchant Services CRM via the System Status Page. The page is found at https://status.iriscrm.com and you can use it to: Check on the current uptime status of the various CRM services View real-time incident reports Subscribe to status updates Let’s take a closer look […]
What are MCC Codes and How Do They Impact Merchant Services?
Your clients depend on you to ensure that they receive the best merchant services possible and the best transaction rates you can possibly provide them. Merchant category codes, or MCC codes, play a big part in your ability to do both, so it’s important to understand what MCC codes are, how they’re set, how they […]
Elavon Payment Processing – A High-Value Partnership for ISOs and Merchants Alike
Elavon is a leading global payment processor that has been providing innovative payment solutions to businesses around the world for over 25 years. Operating in ten countries around the globe and serving over 1.3 million customers, they now process over three billion transactions every year. Those numbers and their consistent rating as a top-five global […]
Paysafe or Paypal Payments Pro – Which Offers More for Merchants and ISOs Alike?
Choosing a payment processor is a huge decision for any merchant that understands the major impact processing fees have on profitability. Two of the most popular merchant services provider are Paysafe and PayPal. While PayPal’s standard platform isn’t well suited to serious merchants, their Payments Pro platform competes directly with Paysafe and targets small, medium, […]
The Benefits of Payment Integration with Customer Resource Management Tools like IRIS CRM
Customer resource management tools provide a wide variety of productivity and sales benefits for companies in all industries, and one area where advanced CRM tools like IRIS CRM really shine is in facilitating payments. IRIS CRM features a full billing and payments suite that enables users to take electronic payments right through the CRM. That […]
IRIS CRM Streamlines WorldPay Merchant Boarding and Portfolio Reporting
In January 2018, Vantiv acquired WorldPay Group to form WorldPay Inc. in a blockbuster merger. Today, WorldPay is owned by FIS Global, a behemoth player in payment processing and money transfer that moves nine trillion dollars around the globe annually. WorldPay’s payment processing solutions are used by thousands upon thousands of merchants in the United […]
IRIS CRM’s Advanced Merchant Services Software Provides Elavon ISOs with Transaction Reporting and Portfolio Management Dashboards
Elavon is one of the world’s most popular payment processors, serving over one million businesses and processing over three billion transactions annually. Naturally, we’ve designed IRIS CRM to integrate seamlessly with Elavon, providing partnered ISOs and agents with a way to centralize their access to important account information, automate the data retrieval process, better manage […]
How IRIS CRM’s Merchant Services Power Dialer Actually Increases Sales
One of the features that sets IRIS CRM apart from its competitors is the full-featured power dialer built right into the CRM. The power dialer replaces an office’s existing phone system, with the obvious benefits of saving money and streamlining calling operations. But it doesn’t stop there. The IRIS CRM power dialer actually increases a […]
IRIS CRM’s Paysafe Payment Processing Integration Supercharges Boarding and Reporting for ISOs and Agents
Paysafe is a leading provider of electronic payment solutions offering payment processing for both online and brick and mortar businesses. They offer fully integrated solutions direct to merchants as well as through partners agents and independent sales organizations (ISOs), and the company has recently taken steps to break into the lucrative and rapidly expanding in-game […]