Featured Functionality: Integrated Dialer

IRIS CRM offers an integrated dialer that ISOs can use to help streamline their sales and support process. When users are able to receive and make calls directly from IRIS CRM they function at an increased level of efficiency. Reps can initiate calls directly from a lead with a single click, while a manager listens in […]

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Merchant Services CRM: A specific answer to a specific question

Merchant Services CRM Merchant Services CRM solutions are the silver bullet for sales force automation.  We wonder how companies ever survived without them before. IRIS CRM provides a robust and full-bodied suite of functions. Such as, automated lead management, residuals management, merchant on-boarding, ad-hoc report generation, and an easy to use interface and you have the recipe for […]

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Featured Functionality: POST API

  IRIS CRM provides the ability to import and create new incoming leads from your existing web form across your websites. By simply adding one line of code to your web forms, lead forms or online merchant applications, IRIS will create a new lead and notify your users automatically. Some examples of this functionality include automatically importing […]

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Adapting to Your New Nerve Center: CRM Adoption Tips

A CRM system serves as a vital nerve center for your business. Many businesses are able to integrate new CRM solutions seamlessly, but for some companies there are a few steps to take to help ease the transition. Below you will find some CRM Adoption Tips.   Have an effective CRM Management Structure in place. […]

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Featured Functionality: Opened Email Tracking

  Have you ever wondered if a prospect read that email you sent?   Imagine seeing a report displaying the success of your email content and subject lines.  Timely follow up results in a more efficient sales team and in turn more closed merchants.   Have you ever wished you could follow up right after someone JUST read your email? […]

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