New Enhancement: Residuals Reports Calculated Columns

We are excited to announce that the Calculated Columns feature in the CRM Residuals Reports has just received a major new enhancement! The feature enables ISOs to automatically add additional columns to a CSV or Excel file being imported into the system for residuals reporting. Up until now, adjustments to columns could only be made […]

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8 Productivity Strategies You Can Use To Take On The Most Hectic Days

There’s no such thing as a slow day when you’re an entrepreneur. To me, the most anxiety-producing days are the ones where a lot of people need my time. These are days filled with a never-ending stream of meetings, calls, requests, and interactions — with little time to reflect in between. And when the work backlog keeps […]

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3 Clear Signs That You’re Ready For A Managerial Role

People are often promoted into managerial positions because they’re extremely good at the technical job they initially held. It’s a natural progression — you’re good at doing a specific job, so you’ll probably be good at managing other people who do it. But technical competence isn’t perfectly correlated with managerial competence. Many people accept the transition to a […]

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Here Are 3 Signs Your Team Is Happy — And How You Can Nurture That Every Day

Happiness Transforms The Way Your Company Works. Here Are 3 Signs Your People Are Happy — And How You Can Nurture That Every Day There’s little that makes a company more successful than a highly motivated, externally focused team that’s stress-free and humming well. Everyone deserves to be happy at work. It’s not just the right thing to do; […]

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New Enhancement: Send Ticket Notifications To External Emails

We just added the ability to notify external emails when new Helpdesk tickets are created or updated! Up to now, you could only select existing CRM users to send Helpdesk notifications to. With the new update you can now add users who are not registered in the CRM by simply entering their email addresses in […]

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