IRIS CRM ISO Management & Merchant Services Blog

IRIS CRM is happy to share our newest functionality for TSYS FSP ISOs to update your merchants’ Daily Fee Indicator without having to switch platforms. We have added a new ticket type – TSYS – Update Daily Fee Indicator (Auto) – that works like our other automated TSYS maintenance tickets. These ticket types allow TSYS […]

ISO agent programs help pair talented salespeople with independent sales organizations (ISOs) looking for help recruiting new merchants. They’re just one method of entry into the merchant services space, but they offer some notable benefits to independent agents, including simplicity, structure, security, and more. The following is a brief rundown of what ISO agent programs […]

Merchant services and the payments industry as a whole are complex, with multiple layers of service providers and countless moving parts all working to ensure electronic payments are accessible to merchants and fast, frictionless, and convenient for consumers. But what exactly are merchant services? It’s a broad term that covers a lot of ground and, […]

Instant payments, also called real-time payments (RTP), are an emerging payment technology that provides recipients with near-instantaneous access to funds thanks to specialized networks and the elimination of the traditional settlement process. Instant payments have gained significant popularity around the world in recent years and are quickly becoming a mainstream option for U.S. consumers, who […]

To the average person, ISO is the acronym used by the International Organization for Standards. To photographers, it describes the light sensitivity of a digital camera or a piece of film. But to banks and merchants it means something very different. In banking and payments, ISO stands for independent sales organization – a type of […]

At its core, a merchant services CRM – also known as a payments CRM or ISO CRM  – does all the same things traditional CRMs do. It streamlines lead collection and management, speeds up and enhances the sales process, enables higher-quality ongoing service and support, and saves time and resources across a wide variety of […]

As a result of Global Payments recently rolling out support for Daily Discount within its ELAPP boarding tool, IRIS CRM is also now proud to announce added support for Daily Discount when boarding merchants via TurboApp to the ELAPP platform.  Clients using TurboApp to board merchants to TSYS ELAPP are able to continue leveraging the […]

According to Statista, there will be almost 30 billion physical payment cards in circulation around the globe by 2023. That’s a lot of debit and credit cards and, in turn, a lot of plastic! To date, the payments industry has not been doing a great job at mitigating the potential damage all that plastic – […]

Coming hot on the heels of the initial release of our Web Form Builder, we are pleased to announce the addition of E-Signature capabilities for a complete web form experience.  With E-Signature you can instantly transform your simple merchant data collection form into an end-to-end merchant processing application (MPA) that can quickly and easily be […]

Buy-now-pay-later is an emerging alternative to traditional credit that gives consumers (and now businesses) instant access to 0% interest micro-loans at the point-of-sale, which are then paid back in installments, usually over six to eight weeks – often referred to as the “pay-in-four” model. It offers some significant benefits to merchants, including a much higher […]

IRIS CRM is proud to announce our latest feature release to streamline collaboration between clients – Lead Data Sharing. Lead Data Sharing eliminates the tedious processes of manual lead data entry, exporting and importing lead reports, or API development for IRIS CRM clients sharing leads with one another.  Lead data can be sent with the […]

Fraud prevention is becoming both more important and more complex as the industry moves to put more control over payments into the hands of the end consumer. If a scammer hacks a consumer’s phone and uses payment information or accounts to make purchases or move money, there’s no question the consumer should not be on […]