New Feature: Residuals Analytics

Residuals Analytics are here! Your favorite Merchant Services CRM now comes with built-in dashboards that track your residual income trends across multiple processors and help you make decisions quickly.     In order to access the Residuals Analytics page your Administrator will need to enable the Residuals Analytics permission for your user class:     With the […]

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New Enhancement: Dialer Redesign

We are excited to share that the Power Dialer feature in your favorite Merchant Services CRM has just received a fresh new look! Our phone system has been redesigned as part of a wider UI modernization project that is currently underway.  A new and responsive design is coming soon that will be easier to use […]

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IRIS CRM ETA TRANSACT 2019 Gold Sponsor

From April 30th through May 2nd, the payment industry gathered in the heart of Las Vegas – Mandalay Bay Hotel for one of the most popular events of the year. TRANSACT is where everyone — from large financial institutions to tech startups and entrepreneurs — gathers for insight into what’s new. It’s a chance for […]

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New Enhancement: Helpdesk Checklists

Your favorite Merchant Services CRM has a new enhancement that will help your team build lists of tasks by creating a Helpdesk Checklist!  A helpdesk checklist consists of one or more tasks that need to be completed before a helpdesk ticket can be changed to a Resolved status. Each checklist item can be created with […]

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What Is An API Integration?

Webopedia defines the term API Integration by first defining what an API is within computer programming.   An application programming interface (API) is a “set of routines, protocols, and tools for building software applications … it specifies how software components should interact.”   In simpler terms, think of API as a means of shipping messages […]

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