Category: Featured Functionality

IRIS CRM is thrilled to announce the release of our new Advanced Reports widget for taking your lead reporting to the next level. Our new Advanced Reports widget combines lead filtering functionality from existing components with brand new features in the new user interface for a powerful, all-in-one reporting tool.   Users can create complex, multi-tiered […]

The payments industry is tough, complex, and a challenge to compete in, but, when it comes to reselling merchant services, it doesn’t necessarily have to be. That’s the vision shared by both NMI and IRIS CRM – two leading payments tech companies that have spent years finding ways to make it faster, easier, and more […]

Never let a processor’s change to fees in their residual reporting cost your organization thanks to IRIS CRM’s new functionality to detect new and missing residual fees.  IRIS CRM now includes functionality to compare the last uploaded residual report for a given processor to the new report you are importing to detect any new or […]

After months of hard work and collaboration the NMI and IRIS CRM teams are proud to announce significant updates to the NMI payment gateway boarding integration. You are now able to use the power of the merchant data from your CRM in combination with the full suite of NMI boarding settings to make IRIS CRM […]

The more you know about your operations, your residuals, and your finances, the better you and your management team can steer your ISO towards future growth and profitability. Unfortunately, the payments space is complex, and the sea of data generated from your processing partners, your residuals, your agents, and your merchants can be hard to […]

Get your message directly into the palm of your lead’s hands at just the right time without manually typing or sending texts one-by-one using IRIS CRM’s new Automated SMS Status Triggers.  SMS is a great way to communicate with leads, as most people have their cell phone with them all of the time. Therefore, SMS […]

The IRIS CRM team is off to a busy start to the summer with numerous new features that make life easier, especially for administrators, including a couple of TSYS FSP specific features.  Clients can look forward to saving more time when managing their site and additional settings for tailoring the behavior of IRIS CRM to […]

IRIS CRM is happy to share that we have added NMI’s payment gateway as an option when taking payments through IRIS CRM. The new NMI Payment Gateway integration is easy to set up, simply follow the instructions detailed below or watch our video walkthrough. You will need access to the NMI Portal and admin-level permissions […]