Learn More About Our Back-Office Tools

From an internal business perspective, CRMs are most often broadly associated with the benefits they have to offer teams in sales and marketing. And understandably so, seeing as these departments rely heavily on their ability to build and maintain meaningful customer relationships. But back-office operations are just as important. With that being said, the aforementioned […]

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How to Use Zapier for Your Merchant Services Business

You may already be familiar with the variety of tools and services IRIS CRM integrates with. But if you haven’t checked in recently, you’ve likely missed out on some pretty big additions to the lineup. One such addition we’ve made available to our customers as of this year is Zapier. In this article, we’ll show […]

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How Do Independent Sales Organizations (ISOs) Work?

We’re frequently asked, “How do independent sales organizations (ISOs) work?”. The payments processing ecosystem is undergoing some major shifts. Digital payments are the way of the future, paving the way for digital and omnichannel providers to gain prominence.  Customers are becoming more and more comfortable with varied methods of transaction (e.g., mobile-in-store, voice, and chatbots). […]

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Payment Processing CRM

If there’s one thing our team knows, it’s payment processing CRMs. But long before we developed a tool for those in the industry, our founder, Dimitri Akhrin, experienced all that was wrong with it. He was managing and running an ISO, struggling to find business management tools specific to his needs. No single web application […]

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