Category: Industry News

Dispute Responder for Merchants of TSYS FSPs
Featured Article IRIS CRM Adds Merlink Integration to Dispute Responder for TSYS FSP ISOs

After several months of work and much anticipation, IRIS CRM is thrilled to announce the latest enhancement to our Dispute Responder — Support For TSYS FSP ISOs! From new and updated dispute notifications to electronic replies and response reminders, Dispute Responder now has everything TSYS FSP merchants need to win more of their disputes to retain […]

Electronic Payments Breaking News Vantiv to stop processing payments for Draftkings and FanDuel
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Daily fantasy sports crowded the airwaves for the past year. Millions of people flocked to these sites to draft players and earn money. Daily fantasy sites have made a huge sum of money, but the tables are turning. Several state governments are classifying daily fantasy sports as gambling, and now companies are starting to react. […]

Clover Go is an innovative new mobile payment system that has incorporated an EMV reader. First Data Introduces Clover Go
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First Data has been a leader in the payment processing industry for years. The company prides themselves on their payment being efficient and secure. Mobile payment systems are a growing trend, as entrepreneurs look for new ways to make sales. First Data has recognized this trend and they recently announced Clover Go, a new mobile […]

First Data Announces End of Life for MSO and MAE+ First Data Announces End of Life for MSO and MAE+ Tools
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This week, First Data announced that the official end of life for boarding tools used by Retail ISOs, MSO and MAE+, is approaching in Q2 of 2016. All clients using these tools will need to migrate by 04/01/2016 to the One Stop merchant on-boarding tool via AccessOne℠. IRIS CRM is the first third party to […]

Liability and EMV: The Need For Upgrades Liability and EMV: The Need For Upgrades
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Earlier this year, at least fifty people were reported to be victims of credit card fraud at a San Anselmo gas station in California. According to Marin Independent Journal, physical skimming devices were the culprits of this security breach and had to be removed from the pumps. Similar incidents are being investigated in adjacent counties. […]

NEAA 2016 NEAA 2016
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Dimitri Akhrin and Jason Weinberger receiving the first place award in the Catapult competition at the NEAA 2016

First Data IPO First Data IPO: Big, but not as big as hoped
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First Data knows how to go big. Handling nearly half of all card transactions in the U.S., it is a major force. All totaled, the company provides services for six million business locations and 4,000 financial institutions in 118 countries. The payment-processing giant made more big news this fall. October 15, 2015, First Data began […]

CRM Adoption Pain and Help for the Change-Abhorrent CRM Adoption Pain and Help for the Change-Abhorrent
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Some people just do not like change, and you know who you are. Some even find it painful but even those who relish the idea of a challenge will admit that adapting themselves to new CRM software is a process they’d just as soon save for another day. But therein lies the answer. Adjusting to […]

EMV chips are becoming the credit card standard and are helping to curb credit card fraud. Dipping, Tapping, or Swiping: Using EMV Chip Cards
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As of Sept 30th, 2015, 120 million EMV chip cards have already been issued in the United States, and another 480 million are expected to be issued before the end of 2015. EMV chips, (short for Europay, MasterCard and Visa) — are not actually new technology. Developed in the 1990’s before online retailing had a […]

As more and more documents are sent and signed digitally, e-signatures will become increasingly prevalent. Why Merchant Applications Using Esignature Is Beneficial for ISOs
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As more and more businesses move their processes inexorably toward Cloud technology, Merchant Applications Using Esignature becomes increasingly more popular. According to Forrester Research, e-signature use is projected to grow at an annual rate of 53% for the foreseeable future. It is estimated that there will be 700 million e-signature transactions by 2017. What is E-Signature? […]

It's surprising how many small businesses are still not able to accept cards with EMV chips. Many Merchants Still Not EMV Compliant as October Deadline Looms
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According to recent statistics, only 42 percent of small businesses plan to make the switch to terminals that will accept credit cards embedded with EMV chips before the October 2015 deadline. The largest barriers for small businesses to become EMV-compliant are the cost of upgrading terminals and the lack of time or resources required to […]

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