Category: ISOs

Dispute Responder for Merchants of TSYS FSPs
Featured Article IRIS CRM Adds Merlink Integration to Dispute Responder for TSYS FSP ISOs

After several months of work and much anticipation, IRIS CRM is thrilled to announce the latest enhancement to our Dispute Responder — Support For TSYS FSP ISOs! From new and updated dispute notifications to electronic replies and response reminders, Dispute Responder now has everything TSYS FSP merchants need to win more of their disputes to retain […]

What Is an Independent Sales Organization? What is an Independent Sales Organization?
Read More

There are many moving parts in the payment industry, and keeping track of everyone involved in processing a credit card transaction can be a difficult task, especially for newer merchants just getting started. Independent sales organizations, or ISOs for short, are one of the most important types of business in the industry, and it’s important […]

Dispute Responder for Merchants of TSYS FSPs IRIS CRM Adds Merlink Integration to Dispute Responder for TSYS FSP ISOs
Read More

After several months of work and much anticipation, IRIS CRM is thrilled to announce the latest enhancement to our Dispute Responder — Support For TSYS FSP ISOs! From new and updated dispute notifications to electronic replies and response reminders, Dispute Responder now has everything TSYS FSP merchants need to win more of their disputes to retain […]

How to Become a Registered ISO - Step by Step How to Become a Registered ISO – Step by Step
Read More

Becoming a registered ISO is a long-term goal for many independent agents that enter the payment processing game. Registered ISOs have the capability to grow and earn in ways their unregistered counterparts just can’t match, making registration extremely appealing. But what goes into the process? The following is an outline of the high-level steps you […]

Independent Sales Organizations Explained Independent Sales Organizations Explained
Read More

The payments industry can be complicated, and for something that takes a matter of seconds, there are a lot of moving parts involved in processing an electronic payment. One of those parts is the independent sales organization — or ISO. ISOs are an extremely important part of the payment processing ecosystem, but while most merchants […]

Payments 101: What is a Wholesale ISO? Payments 101: What is a Wholesale ISO?
Read More

ISOs are companies that resell merchant services on behalf of payment processors, handling merchant acquisition and ongoing service. They act as a middle layer between merchants and processors, allowing a small handful of major payment processors worldwide to interact with millions of merchants — something that would be impossible for most processors to do effectively […]

What Is an ISO in the Payments Industry? What Is an ISO in the Payments Industry?
Read More

An independent sales organization, or ISO, is a service provider that markets and resells payment services to merchants on behalf of one or more payment processors. ISOs are an extremely important part of the payment processing ecosystem because they provide services and perform tasks that payment processors and banks can’t do effectively on their own, […]

What Is Underwriting? Everything ISOs Need to Know What Is Underwriting? Everything ISOs Need to Know
Read More

Underwriting is the process of due diligence and risk analysis that payment processors use to ensure new merchants are trustworthy, capable, and safe to work with. Every time a credit card transaction is processed, financial risk exists, and good underwriting minimizes the chances of that risk causing damage to anyone involved in processing the payment […]

All About Digital Merchant Onboarding All About Digital Merchant Onboarding
Read More

The merchant onboarding process is the first exposure an independent sales organization’s (ISO’s) payment processing partners get to a new merchant. It’s an important touch because it launches the underwriting process that determines whether or not working with the new merchant is worth the risk. Payment processors aren’t desperate, and they can afford to be […]

Improved TSYS Retail Reporting Integration Improved TSYS Retail Reporting Integration
Read More

IRIS CRM is proud to share that we have released an improved version of our TSYS Retail Reporting Integration for ISOs and agents. We have updated the deposit reporting logic to utilize the exact transaction and ACH dates to improve the accuracy of the data displayed.  IRIS CRM now automatically reconciles the merchant’s transactions and […]

Compliance Action Required Soon: A2P 10DLC Business SMS Compliance Action Required Soon: A2P 10DLC Business SMS
Read More

With increases to spam messages and robo-calls, changes are being made in the telecommunication industry to regulate how US mobile carriers handle the sending of business-related SMS communications.  The newest standard which affects all senders of SMS is Application-to-Person 10-digit long codes, or A2P 10DLC. A2P DLC is very similar to existing 10-digit phone numbers, […]

What is a PayFac? -- Understanding the Differences with ISOs What is a PayFac? — Understanding the Differences with ISOs
Read More

A Payment Facilitator, or PayFac, is a company that provides payment processing services to merchants looking to accept credit and debit cards. PayFacs work under one or more payment processors, operating in a layer of the industry between processors and merchants. They offer merchants a variety of services, including merchant accounts, ongoing support, payment hardware […]

What is an Unregistered ISO? What is an Unregistered ISO?
Read More

Registered and Unregistered ISOs fill a very important need in the payment processing industry – the need to connect millions of merchants around the globe with a relatively small number of payment processors.  ISOs resell merchant services on behalf of the payment processors so the processors can focus on handling the millions upon millions of […]

Residual Buyouts 101 - Selling a Portfolio and Maximizing Overall Value Residual Buyouts 101 – Selling a Portfolio and Maximizing Overall Value
Read More

Residual buyouts are programs in which ISOs or payment processors offer to purchase the residuals portfolios of the companies or agents that work under them. Buyout programs provide processors or ISOs with a fast, efficient way to bolster their own residual portfolios, enabling rapid growth without the need to go out and recruit any new […]

What Are ISO Payments? A Quick Guide What Are ISO Payments? A Quick Guide
Read More

Independent sales organizations (ISOs), also known as MSPs in the Mastercard world, are third parties that act as a bridge between merchants and payment processors (who are themselves often another bridge to the banks that offer merchant accounts.) ISOs partner with multiple payment processors and resell their payment processing services to merchants, along with a […]

TSYS Partner Program -- How TSYS and Global Payments Put ISOs First TSYS Partner Program — How TSYS and Global Payments Put ISOs First
Read More

Payment processors provide the services that independent sales organizations (ISOs) resell to merchants, making them a core partner in the ISO business model. Likewise, without ISOs, processors would have to spend more time, money, and effort recruiting merchants than it’s worth for them, making the ISO-processor partnership a truly symbiotic relationship. But not all processors […]

Top 10 IRIS CRM Integrations Top 10: IRIS CRM Integrations
Read More

Customer resource management (CRM) tools are all about saving time by letting users do more throughout the day from a single, centralized point of control. With that in mind, IRIS CRM has been developed with built-in integrations with many of the most important third-party service providers that ISOs interact with daily. Those integrations enable IRIS […]

How to Become a Registered ISO How to Become a Registered ISO
Read More

Independent sales organizations all perform effectively the same major functions, but that doesn’t mean they’re all alike! There are two main categories that define ISOs – registered and unregistered – and the category a business falls into has a huge impact on both how they operate and how much they can earn in monthly residuals. […]

TSYS ISO Program TSYS ISO Program – The Many Benefits of Partnering with TSYS / Global Payments
Read More

TSYS is a world leader in payment processing, serving over 638 million accounts across 80 countries. In 2019 TSYS merged with Global Payments, another international leader in the payments space. Aside from great products and a stellar track record, a major factor in the company’s reach and success is its commitment to working with independent […]

Schedule Demo