Learn More About Our Back-Office Tools

From an internal business perspective, CRMs are most often broadly associated with the benefits they have to offer teams in sales and marketing. And understandably so, seeing as these departments rely heavily on their ability to build and maintain meaningful customer relationships. But back-office operations are just as important. With that being said, the aforementioned […]

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Residual Income 101

Selling merchant accounts in the payment processing industry is no walk in the park. Welcome to residual income 101. For starters, the digital payment industry is still very diverse and evolving quickly. Pair this with the fact that non-cash methods of payment now dominate purchases made globally, and high demand meets high levels of competition. […]

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How to Use Zapier for Your Merchant Services Business

You may already be familiar with the variety of tools and services IRIS CRM integrates with. But if you haven’t checked in recently, you’ve likely missed out on some pretty big additions to the lineup. One such addition we’ve made available to our customers as of this year is Zapier. In this article, we’ll show […]

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How Do Independent Sales Organizations (ISOs) Work?

We’re frequently asked, “How do independent sales organizations (ISOs) work?”. The payments processing ecosystem is undergoing some major shifts. Digital payments are the way of the future, paving the way for digital and omnichannel providers to gain prominence.  Customers are becoming more and more comfortable with varied methods of transaction (e.g., mobile-in-store, voice, and chatbots). […]

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The Importance of Tracking Residuals Analytics for Your Business

It’s one thing to have a tool in place for getting a job done. It’s another to have one that helps you get the job done more efficiently and effectively. Enter: the importance of tracking residuals analytics for your business. Based on results from a survey conducted in 2018, Statista reported that only 16% of […]

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Automate ISO Residual Calculations

ISO residual calculations are central to any business in the payments processing industry. But do you automate ISO residual calculations? This is because as an ISO, you establish relationships with banks but function as an independent entity. You don’t handle merchant money flat-out but instead work as a contractor, able to set independent rates and […]

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Payment Processing CRM

If there’s one thing our team knows, it’s payment processing CRMs. But long before we developed a tool for those in the industry, our founder, Dimitri Akhrin, experienced all that was wrong with it. He was managing and running an ISO, struggling to find business management tools specific to his needs. No single web application […]

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Automate Onboarding and Back-Office Operations

Do you automate onboarding and back-office operations? If you don’t already, you really should consider it. One of the more contentious points of discussion involves its potential impact on the workforce. There are those that view emerging technology as detrimental to the job market, with the potential to eliminate as many as 800 million positions […]

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How IRIS CRM Can Help Your ISO

The question of how IRIS CRM can help your ISO take its operations to the next level is really not a question at all: It’s an answer. You see, our team has been in the payments processing industry for some time now. They’ve rolled with the changes, seen trends come and go, and have pinpointed […]

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