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Customer Support

Happy customers are the most important thing to your business. Track and resolve customer support tickets efficiently and quickly. Stand out with a customer facing white-labeled account management portal.

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Merchant Tracker

Retain merchants by being proactive when a flight risk is detected

Intervene in potential lost revenue opportunities earlier than ever before

Identify merchants that have not settled a batch within a time frame (i.e. 3 days)

White Labeled Merchant Portal

Keep your branding consistent and provide a white labeled account management portal to your merchants

Increase merchant stickiness

Provide your merchants with SMS/Email notifications for deposits and disputes

Seamlessly integrates to your onboarding process by sending automatic enrollment invites to newly approved merchants

Help Desk Tickets

Ensure that all support requests are handled in a timely manner

Set internal SLAs for ticket types and monitor support team effectiveness

Agents are automatically notified as tickets progress from open to resolved

Deliver revolutionary customer service from anywhere, anytime, on any device

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