IRIS CRM Announces Charles Bishota, Payments Attorney as New Strategic Advisor

Charles Bishota

Charles Bishota joins IRIS CRM as a Strategic Advisor, bringing his many years of valuable payments experience with Chase Paymentech, First Data, and now as founder of his own practice, Bishota Law, PLLC. to assist IRIS CRM’s product strategy, service, and overall growth.

Brooklyn, New York – Today, IRIS CRM welcomes Charles Bishota, Payments Attorney to the IRIS CRM team as a Strategic Advisor. Bishota has an impressive list of experiences in the payments industry, starting as a Portfolio Executive at Chase Paymentech before joining First Data in 2008 after the Chase Paymentech dissolution in 2008. 

During his time with First Data, Bishota served as Vice President, Director of Contract Administrations, and Regional Director. He provided strategic consulting for ISOs to find the most impactful ways to work with First Data, as well as negotiating on behalf of First Data for ISO contracts.

Bishota developed a keen understanding of the payments industry throughout his career, including valuable insights on how to help ISOs accelerate business growth and find success.

“We are very glad to bring Charles on board as IRIS CRM’s newest strategic advisor,” Dimitri Akhrin, IRIS CRM’s President and founder shared. “His experience as an advisor within industry-leading organizations will make him an invaluable addition, helping to guide IRIS CRM as we continue to grow our ISO client base as the leading merchant services CRM.”

“IRIS CRM is very powerful for ISOs, especially given the background that Dimitri has in the payments industry. It is a custom-made solution being designed by a person who is a leader of an ISO, someone who understands their needs and the most important elements in the merchant services business,” said Bishota. “IRIS CRM is bringing in new toolsets that help ISOs, innovating in ways that enable them to take advantage of the vast amount of data available to them through a powerful, tailored CRM.”

Throughout a tumultuous, uncertain year in 2020, IRIS CRM has continued to experience accelerated growth – offering more valuable features to an increasingly large ISO client base, with a larger, more agile team in place to support IRIS CRM’s continued expansion.




IRIS CRM is a leading merchant services CRM designed specifically for the unique needs and challenges of independent sales organizations (ISOs), payment facilitators, and their merchants. IRIS CRM provides reporting on more than 300,000 active merchants each month and offers ISOs the ability to handle all of their merchant acquisition, onboarding, support, and residual income calculations through a single platform. By automating and streamlining the most repetitive and time-consuming tasks performed by ISOs, IRIS CRM enables agents, support staff, and management to spend less time on manual processes and more time on generating new revenue.

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