New Feature: Helpdesk API

New Feature: Helpdesk API

We are excited to announce that your favorite Merchant Services CRM now features a Helpdesk API.

 

The latest API extensions come as an addition to our extensive Lead and Merchant API which can be used to create and manage leads and merchants.

 

The Helpdesk API now enables you to manage and update your IRIS CRM Helpdesk from an existing ticketing system.

 

Additionally, when merchants create tickets in the IRIS CRM Helpdesk it is now also possible to send the information on the ticket to an external system.

 

Here is a listing of the new Helpdesk API functions that you can now use:

 

 

 

 

For more information and usage examples visit the Helpdesk API documentation page at https://www.iriscrm.com/api/#tag/Helpdesk

 

We hope you enjoy using the new feature.

 

Stay tuned for more cool updates coming soon!

 


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