Tag: AccessOne

IRIS CRM - NMI
Featured Article NMI Acquires IRIS CRM, Expanding Deeper in the Commerce Value-Chain

To meet increased demand for full commerce enablement solutions, NMI and IRIS CRM’s joint offerings better enable ISO, ISV, bank and fintech partners SCHAUMBURG, IL – JANUARY 18, 2022 – NMI, a leading full commerce enablement technology company, today announced it has acquired IRIS CRM, a premier merchant services CRM and comprehensive merchant management platform […]

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Residuals Calculations – Manual vs. Automatic with IRIS CRM
June 22, 2022

Residuals are an ISO’s reason for operating, but they can also represent a major headache, especially as a portfolio grows and processor and agent relationships become more complex. As ISOs get bigger and bigger, the time and effort required to manually manage residuals data also skyrockets. Luckily, today’s payments technology solutions, like IRIS CRM, enable […]

NMI Full Commerce Integration – IRIS CRM’s New Super Power
June 15, 2022

IRIS CRM and NMI have teamed up to offer ISOs a full commerce enablement solution that makes it easier than ever to open up new revenue streams, improve service offerings, and gain an advantage over the competition.  IRIS CRM offers integrated boarding capability for NMI’s full line of gateway products and value-added services, enabling ISOs […]

What is CRM? An ISO Approach
June 8, 2022

Customer resource management (CRM) describes a type of software that focuses on collecting and utilizing customer data to improve all aspects of sales and support. The modern world is data-driven, and, today, even the simplest interactions can generate a wealth of lead and customer data – data that can be mined and used for everything […]

New Integration: Maverick Payments Merchant Reporting
June 7, 2022

IRIS CRM is excited to announce the release of our Maverick Payments reporting integration to bring even more merchant data directly into your IRIS CRM site.  ISOs working with Maverick Payments are now able to have merchant data automatically populated in IRIS CRM. Not only will you be able to see overall portfolio volume and […]

Client eMerchantView Shutdown Leads IRIS CRM To Integrate AccessOne Reporting Client eMerchantView Shutdown Leads IRIS CRM To Integrate AccessOne Reporting
August 20, 2019
Read MoreClient eMerchantView Shutdown Leads IRIS CRM To Integrate AccessOne Reporting

At IRIS CRM, we’re constantly looking for new integrations to add to our customer resource management platform to improve its functionality and the value it provides to our valued users. In late-July 2016, First Data, one of the world’s leading merchant services providers, retired their eMerchantView reporting product. That retirement gave IRIS CRM the chance […]

First Data First Data File Gateway Integration Migration Following Client eMerchantView Sunset
August 16, 2019
Read MoreFirst Data File Gateway Integration Migration Following Client eMerchantView Sunset

On July 26th, 2019, First Data finally completed the sunsetting of the Client eMerchantView reporting platform. While that retirement makes way for a new generation of account access and reporting tools, a major platform change is still often jarring for users. For non-CRM users, the eMarchantView portal is still up, but logging in simply directs […]

First Data Announces End of Life for MSO and MAE+ First Data Announces End of Life for MSO and MAE+ Tools
February 6, 2016
Read MoreFirst Data Announces End of Life for MSO and MAE+ Tools

This week, First Data announced that the official end of life for boarding tools used by Retail ISOs, MSO and MAE+, is approaching in Q2 of 2016. All clients using these tools will need to migrate by 04/01/2016 to the One Stop merchant on-boarding tool via AccessOne℠. IRIS CRM is the first third party to […]

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