Recent News: NMI Acquires IRIS CRM, Expanding Deeper in the Commerce Value-Chain

Tag: call center solutions

IRIS CRM - NMI
Featured Article NMI Acquires IRIS CRM, Expanding Deeper in the Commerce Value-Chain

To meet increased demand for full commerce enablement solutions, NMI and IRIS CRM’s joint offerings better enable ISO, ISV, bank and fintech partners SCHAUMBURG, IL – JANUARY 18, 2022 – NMI, a leading full commerce enablement technology company, today announced it has acquired IRIS CRM, a premier merchant services CRM and comprehensive merchant management platform […]

Improve the Productivity and Morale in Your Call Center How to Improve the Productivity and Morale in Your Call Center to Enhance Performance
Read MoreHow to Improve the Productivity and Morale in Your Call Center to Enhance Performance

We live in an increasingly digital world, yet, traditional call centers are still as important as ever for the simple reason that calling is still seen as the most personal and, arguably, most effective means of communication. Salespeople know that outbound calling, including ever-controversial cold calling, works. On the customer side, when people have a […]

Call Center Software The Benefits Of Upgrading Your Call Center Software
Read MoreThe Benefits Of Upgrading Your Call Center Software

Utilizing a call center is one of the best ways to generate profit in selling credit card processing services. However, much of the software used by call centers today is slow, outdated, or just plain annoying to use, resulting in less-than-optimal sales performance. IRIS is here to help, with an integrated phone system that will […]

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