Tag: chat moderation

Featured Article NMI Acquires IRIS CRM, Expanding Deeper in the Commerce Value-Chain

To meet increased demand for full commerce enablement solutions, NMI and IRIS CRM’s joint offerings better enable ISO, ISV, bank and fintech partners SCHAUMBURG, IL – JANUARY 18, 2022 – NMI, a leading full commerce enablement technology company, today announced it has acquired IRIS CRM, a premier merchant services CRM and comprehensive merchant management platform […]

CRM Chat Moderation and Desktop Notifications CRM Chat Moderation and Desktop Notifications
Read MoreCRM Chat Moderation and Desktop Notifications

We have added two important improvements to the IRIS CRM Live Chat Integration!   Administrators now have the ability to ban users from a public chat room if they violate a chat policy, and also the ability to delete messages.   Additionally, incoming chat notifications will now pop up on your desktop even if you are not looking at an active […]

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