To meet increased demand for full commerce enablement solutions, NMI and IRIS CRM’s joint offerings better enable ISO, ISV, bank and fintech partners SCHAUMBURG, IL – JANUARY 18, 2022 – NMI, a leading full commerce enablement technology company, today announced it has acquired IRIS CRM, a premier merchant services CRM and comprehensive merchant management platform […]
Tag: CRM sales tips

IRIS CRM — the payments industry’s number one customer resource management (CRM) platform — is known for its wide set of sales and productivity features, one of which is an integrated call center that provides all the functionality of a leading power dialer while connecting with and enhancing the CRM more seamlessly than any competing […]

Competition in the payments industry is fierce, and independent sales organizations looking to rise to the top and maximize growth need to find ways to consistently recruit more, higher-quality merchants than the competition. The following represent three simple, but effective tactics your independent sales organization can use to beat the competition by finding more leads, […]

Payment processing is a competitive industry, and to ensure your independent sales organization’s continuous growth and the health of your residuals portfolio, it’s crucial that you provide your team with the most modern tools available to help them succeed. IRIS CRM, the payments industry’s leading customer resource management platform, is designed specifically to help agents […]

As the old adage goes: if it ain’t broke, don’t fix it. And that perfectly describes telephone sales – a sales medium seen by some as archaic and outdated, but one which the numbers show is still as effective as ever. As a result, companies continue to use telemarketing, phone sales and prospecting as effective […]

Customer resource management tools have gained near-universal acceptance across all industries where sales and customer relations are key functions, and there are a number of great CRM tools on the market. But one unique feature that IRIS CRM brings to the table is the inclusion of a full-featured power dialer that provides a host of […]

As a salesperson in the payments industry, it’s easy to get caught up in time. “If I only had more time,” you think to yourself, “I could sell…” “…finish this proposal.” “…send off ten more emails.” “…reach out to these leads for follow up.” “…research new potential leads.” However you choose to fill-in-the-blank at any […]

Your business is operating. Merchants appear to be happy. You’re bringing in steady revenue every month. All of the above may be true for many companies in the payment industry. They’re keeping operations afloat with few red flags and functioning processes within each individual department. Growth is minimal but the basic needs of customers […]

“I couldn’t be happier with our decision to use IRIS CRM. Our closing ratio has increased by 300% and I owe it all to the team at IRIS!” —William Adam Boyd, CEO (toCharge) There’s never a shortage of moving parts associated with working in sales. On any given day, you might find yourself moving […]

The world of payment processing is changing. Evolving technologies are putting more power — and expectations — in the hands of merchants looking to keep up. Small companies are looking to learn from big data, an increasing number of storefronts are moving towards accepting chip cards, and the need for payment security is at an […]

Few companies fully recognize the link between a great Merchant Services CRM and higher sales revenue. Here are a few top sales tips that directly incorporate some of the latest and most successful Merchant Services CRM trends. Using Cloud Based Merchant Services CRM Gartner predicts that fully half of all companies in existence will have cloud CRM […]