Tag: crm software

NMI Boarding is Better Together with IRIS CRM
Featured Article NMI Boarding is Better Together with IRIS CRM

After months of hard work and collaboration the NMI and IRIS CRM teams are proud to announce significant updates to the NMI payment gateway boarding integration. You are now able to use the power of the merchant data from your CRM in combination with the full suite of NMI boarding settings to make IRIS CRM […]

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Helping merchants fight fraud in 2023
March 15, 2023

Between 2011 and 2020, losses from global payments fraud more than tripled from under $10 billion to over $32 billion. That already rapid growth was supercharged by the global pandemic, especially in the ecommerce sector, which on its own is expected to cost merchants around the world a staggering $48 billion in fraud losses in […]

Best Card’s Switch to IRIS CRM: Lessons from Swapping Out Salesforce
March 7, 2023

When independent sales organization Best Card realized it was time for a new CRM, it made the switch to IRIS CRM after being a Salesforce user for nearly a decade. By migrating from Salesforce to IRIS CRM, Best Card gained an entire suite of industry-specific payments features designed to solve the exact problems that were […]

ISO Growth with NMI: Reach More Merchants. Serve More MIDs. Maximize Profits.
February 28, 2023

IRIS CRM users are highly familiar with how the system’s suite of payments-specific sales and productivity tools can change the way an ISO does business and drive explosive growth. But, if your ISO is looking to take growth and profitability to an even higher level, integrating IRIS CRM with the full line of commerce enablement […]

Credit Card Surcharges: What Growing Businesses Need to Know About Recouping Transaction Fees Legally
February 16, 2023

Credit card surcharges are becoming more and more common both in-store and online as merchants look for ways to bolster profitability. But why do surcharges seem to have popped up so widely and suddenly over the past few years? The simple answer is that, until recently, merchants weren’t allowed to surcharge customers in most markets […]

Industry News Study Finds Electronic Payments Have Positive Economic Impact May 16, 2016

A late 2015 study conducted by economic and financial analysis firm The Perryman Group found that electronic payments have added more than 23 million permanent jobs and an additional 12 percent to the gross domestic product (GDP).      The Daily Caller reported the electronic payments breaking news, sharing that there are two reasons that electronic payments are contributing to […]
Sales Efficiency Seven CRM Adoption Tips You Can’t Live Without January 11, 2016

Selecting the right CRM for your organization is a big step.  After the endless internal meetings to discuss and convince the appropriate people it’s justified and the external research to find the right vendor, the last thing you want is for the implementation to go wrong. Unfortunately, study-after-study has shown the failure rate of CRM adoption […]
Sales Efficiency 4 Important Aspects of a First Data and Vantiv Compatible CRM September 3, 2015

A First Data and Vantiv Compatible CRM typically encompasses 4 areas of business that with proper attention will help your business grow.  All while you keep a handle on the pulse of your organization. Using a CRM will only help your ISO grow and improve your day to day activities. Sales You and your sales people […]
Sales Efficiency 3 Surprising Facts About Using a Payment Processing CRM System September 3, 2015

There are things about Payment Processing CRM systems that might just surprise you. Three things, in fact. Growing ISOs make their Payment Processing CRM a priority A study by Merkle Group, Inc. found that high growth organizations spend a lot of resources on CRM systems. The survey found that these types of companies are 50 percent more likely to see a […]
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