To meet increased demand for full commerce enablement solutions, NMI and IRIS CRM’s joint offerings better enable ISO, ISV, bank and fintech partners SCHAUMBURG, IL – JANUARY 18, 2022 – NMI, a leading full commerce enablement technology company, today announced it has acquired IRIS CRM, a premier merchant services CRM and comprehensive merchant management platform […]
Tag: First Data

Customer resource management (CRM) tools are all about saving time by letting users do more throughout the day from a single, centralized point of control. With that in mind, IRIS CRM has been developed with built-in integrations with many of the most important third-party service providers that ISOs interact with daily. Those integrations enable IRIS […]

The payment processing industry has changed a lot over the past few years. There are still the industry standards, the big guys who have been around for years. But with the rise in advanced payments technology, many smaller players have entered the space seeking to disrupt the bigger players and grab a slice of the […]

Fiserv currently serves over 6 million merchants worldwide, making them a must-have payment processing partner for most ISOs looking to maximize service offerings and growth potential. IRIS CRM is designed to integrate seamlessly with Fiserv to provide your ISO with a faster, easier way to manage your Fiserv merchants, onboarding, and reporting than logging in […]

We are pleased to announce that IRIS CRM is now integrated with Fiserv reporting for payment facilitators! Payment facilitators can now view Fiserv merchant account information, deposits, adjustments, retrievals, and chargebacks right from within IRIS CRM. IRIS CRM’s Fiserv Reporting for Payment Facilitators integration ensures that you have a stable, fast, and automated data feed […]

In 2019, Fiserv acquired First Data, at that time the world’s biggest payment technology firm. The newly merged giants now serve over six million merchants and thousands of financial institutions in over 100 countries. With over $15 billion in annual revenues, reselling Fiserv payment processing solutions represents an enormous opportunity to independent sales organizations, just […]

At IRIS CRM, we’re constantly looking for new integrations to add to our customer resource management platform to improve its functionality and the value it provides to our valued users. In late-July 2016, First Data, one of the world’s leading merchant services providers, retired their eMerchantView reporting product. That retirement gave IRIS CRM the chance […]

On July 26th, 2019, First Data finally completed the sunsetting of the Client eMerchantView reporting platform. While that retirement makes way for a new generation of account access and reporting tools, a major platform change is still often jarring for users. For non-CRM users, the eMarchantView portal is still up, but logging in simply directs […]

Software integrations make everyone more productive. Did you know: studies have shown that, on average, only 39% of the workday is spent on actual work? That’s right. Out of a 40-hour work week, approximately 15 hours are used on work activities pertinent to an employee’s job. With what’s left in the week, which is quite […]

As a business in the payment industry, having access to accurate and flexible residuals reporting is an absolute must-have to be successful. IRIS CRM is are aware of the importance of efficient residuals reporting, which is why we continue to heavily invest in residual reporting enhancements. As the newest additions to our powerful residual […]

We are pleased to announce that availability of the new First Data Global Download System (GDS) Integration! The new integration enables First Data Merchants to create terminal files using GDS. Creating the terminal files is as simple as creating a new “File Build” ticket in the IRIS CRM Helpdesk, selecting the build options, and […]

First Data knows how to go big. Handling nearly half of all card transactions in the U.S., it is a major force. All totaled, the company provides services for six million business locations and 4,000 financial institutions in 118 countries. The payment-processing giant made more big news this fall. October 15, 2015, First Data began […]