Tag: Fiserv

Visa vs. Mastercard PayFac Models: The Ins and Outs of the “Big Two” Payment Facilitator Programs
Featured Article Visa vs. Mastercard PayFac Models: The Ins and Outs of the “Big Two” Payment Facilitator Programs

The payment facilitator, or “PayFac”, model of merchant acquiring is growing extremely rapidly. In 2021, global payment facilitators processed over $500 billion in transactions – a 75% increase over the previous year and an 11x increase over the total just half a decade earlier.  While companies like PayPal have been providing PayFac-like services since the […]

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Visa vs. Mastercard PayFac Models: The Ins and Outs of the “Big Two” Payment Facilitator Programs
July 12, 2023

The payment facilitator, or “PayFac”, model of merchant acquiring is growing extremely rapidly. In 2021, global payment facilitators processed over $500 billion in transactions – a 75% increase over the previous year and an 11x increase over the total just half a decade earlier.  While companies like PayPal have been providing PayFac-like services since the […]

The Levels of Banking in the United States: Different Classifications of Banks and What They Do
June 28, 2023

Banking in the United States is complex, with many levels, regulating bodies, and types of operations and specializations. Understanding the banking system can be difficult at the best of times, but it’s important – especially in the payments industry – because banks play such a huge role in not only serving the needs of consumer […]

TurboApp: Streamlined Merchant Onboarding with IRIS CRM’s Most Powerful Tool
June 14, 2023

The payment processing landscape is fiercely competitive, and independent sales organizations (ISOs) and other acquirers face numerous challenges in their quest for success. One of the most significant pain points for many is the merchant onboarding process, which is often slow, error-prone and labor-intensive. Inefficient onboarding can lead to lost sales opportunities, strained relationships with […]

What the Collapse of Silicon Valley Bank Can Teach ISOs About Single Points of Failure
May 23, 2023

In early March 2023, Silicon Valley Bank (SVB), the 16th largest bank in the United States and the largest bank by deposits in Silicon Valley, filed for bankruptcy, sending shockwaves throughout the financial industry. SVB, a cornerstone of the region’s economy for decades, fell victim to a classic bank run – albeit one with a […]

Featured Functionality Get Your TSYS & Fiserv VAR Via API After Merchant Approval October 11, 2022

IRIS CRM is proud to share expanded functionality for our Open API functionality, specifically for TSYS FSP and Fiserv North ISOs, to get detailed merchant equipment VAR data. Additionally, we’ve created new API subscriptions to notify clients when equipment has been added or updated.  With the new Get Merchant Equipment command, clients are able to […]
Residuals MM101 Support Automates Fiserv FSP ISO Residuals Reporting May 1, 2022

IRIS CRM is happy to share that we have expanded residuals reporting functionality for Fiserv FSP ISOs by adding support for the MM101 file to calculate residuals income.  Fiserv FSP ISOs can now use IRIS CRM to automatically calculate their monthly residuals income using the MM101 file. By eliminating manual calculations, ISOs can scale their […]
Featured Functionality Dispute Responder: The Importance of Online Chargeback Response December 2, 2021

When a customer is unhappy but can’t get a refund from a merchant, card companies give them the option of disputing the charges. When that happens, the card companies also give the merchant a chance to make the case for why the charge should be upheld – known as a dispute response. Unfortunately, many merchants […]
Featured Functionality Automated Fiserv Payment Facilitator Residuals Calculations October 5, 2021

IRIS CRM has further enhanced the Residuals module to include Automated Residuals Calculations for Fiserv Payment Facilitators. IRIS CRM combines PayFac’s expense and revenue reports from Fiserv and automatically calculates their residuals so they don’t have to.  Payment Facilitators will now conveniently see both their PayFac and ISO portfolios in one, central location within IRIS, […]
IRIS CRM Blog Top 10: IRIS CRM Integrations June 9, 2021

Customer resource management (CRM) tools are all about saving time by letting users do more throughout the day from a single, centralized point of control. With that in mind, IRIS CRM has been developed with built-in integrations with many of the most important third-party service providers that ISOs interact with daily. Those integrations enable IRIS […]
IRIS CRM Blog IRIS CRM Innovates with Integrations April 19, 2021

The payment processing industry has changed a lot over the past few years. There are still the industry standards, the big guys who have been around for years. But with the rise in advanced payments technology, many smaller players have entered the space seeking to disrupt the bigger players and grab a slice of the […]
IRIS CRM Blog Fiserv Reporting and Analytics – How IRIS CRM Adds Value to Your Numbers February 16, 2021

Fiserv currently serves over 6 million merchants worldwide, making them a must-have payment processing partner for most ISOs looking to maximize service offerings and growth potential. IRIS CRM is designed to integrate seamlessly with Fiserv to provide your ISO with a faster, easier way to manage your Fiserv merchants, onboarding, and reporting than logging in […]
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