Tag: grow

IRIS CRM - NMI
Featured Article NMI Acquires IRIS CRM, Expanding Deeper in the Commerce Value-Chain

To meet increased demand for full commerce enablement solutions, NMI and IRIS CRM’s joint offerings better enable ISO, ISV, bank and fintech partners SCHAUMBURG, IL – JANUARY 18, 2022 – NMI, a leading full commerce enablement technology company, today announced it has acquired IRIS CRM, a premier merchant services CRM and comprehensive merchant management platform […]

A 0% Chance of Churn: Why Supporting Customers on Slack is the Hottest Trend for SaaS Companies A 0% Chance of Churn: Why Supporting Customers on Slack is the Hottest Trend for SaaS Companies
Read MoreA 0% Chance of Churn: Why Supporting Customers on Slack is the Hottest Trend for SaaS Companies

When we started BubbleIQ, we wanted to offer the best possible support experience for our customers. We also knew that all of our customers were using Slack, so it made a ton of sense to invite our customers into our Slack workspace. What we didn’t know is how ridiculously low it would take our churn rate. […]

The Difference Between Innovators and Entrepreneurs The Difference Between Innovators and Entrepreneurs
Read MoreThe Difference Between Innovators and Entrepreneurs

I just received a thank-you note from a student who attended a fireside chat I held at the ranch. Something I said seemed to inspire her: “I always thought you needed to be innovative, original to be an entrepreneur. Now I have a different perception. Entrepreneurs are the ones that make things happen. (That) takes focus, […]

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