IRIS CRM Sales Tools Your Team Will Use Every Day to Drive Up Conversions and Close More Deals

Payment processing is a competitive industry, and to ensure your independent sales organization’s continuous growth and the health of your residuals portfolio, it’s crucial that you provide your team with the most modern tools available to help them succeed. IRIS CRM, the payments industry’s leading customer resource management platform, is designed specifically to help agents […]

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Merchant Account ISOs Explained – What Are They, How Do They Work, and How Do They Make Money

Independent sales organizations are companies that partner with payment processors to resell their services to merchants. ISOs act as representatives of the payment processors, acting as intermediaries and handling customer service and merchant management while the payment processors handle the actual credit card transactions. Many ISOs also employ independent agents to act on their behalf […]

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Fiserv Credit Card Processing – Is It Good for My Business?

The key to success as an independent sales organization is establishing and nurturing strong partnerships with leading payment processors to ensure that you can offer your existing merchants and prospects the best possible payment solutions to meet their needs. Fiserv, which acquired First Data in July of 2019, is one of the world leaders in […]

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How to Become an Independent Sales Organization

Independent sales organizations are essentially payment processing resellers that act as middle-men between the major processors and merchants in need of processing services. It’s a potentially lucrative field, and as such, there are constantly new entrants looking to jump into the game to claim their slice of the payment processing pie.  The rules for becoming […]

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3 Effective Ways to Become a More Successful Independent Sales Organization

Independent sales organizations are an important part of the payment processing ecosystem, representing payment processors and acting as a bridge between them and the merchants that utilize payment processing services. ISOs often work with a number of different payment processors, a team of independent agents, and a small sea of merchants. That can make keeping […]

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What is an Independent Sales Organization?

Independent sales organizations – or ISOs – are an important part of the network connecting merchants to the financial services companies that handle the processing of their credit card, debit card, and ACH payments. But as ubiquitous as the term ISO has become in the digital age where electronic payment processing is king, a lot […]

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Fiserv Card Payment Services – How a Synthesis of IRIS CRM and Fiserv can Benefit Your ISO

Fiserv has been providing payment solutions to forward-thinking merchants since 1984. They are now a global leader, having served thousands of institutions and millions of businesses all over the world. In 2019, Fiserv acquired First Data, another American merchant and payment services powerhouse, combining to form one of the largest payment processors in the world.  […]

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Why Sales Reporting is important to Independent Sales Organizations

“You can’t manage what you can’t measure.” With the immense amount of data available to businesses in the digital age, that old adage is truer now than it has ever been. Businesses now understand the importance of data in managing everything from individual employee performance to long-term capital projects and beyond. As a result, tools […]

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How Do Independent Sales Organizations (ISOs) Work?

We’re frequently asked, “How do independent sales organizations (ISOs) work?”. The payments processing ecosystem is undergoing some major shifts. Digital payments are the way of the future, paving the way for digital and omnichannel providers to gain prominence.  Customers are becoming more and more comfortable with varied methods of transaction (e.g., mobile-in-store, voice, and chatbots). […]

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