Tag: Integrated Dialer

Featured Article NMI Acquires IRIS CRM, Expanding Deeper in the Commerce Value-Chain

To meet increased demand for full commerce enablement solutions, NMI and IRIS CRM’s joint offerings better enable ISO, ISV, bank and fintech partners SCHAUMBURG, IL – JANUARY 18, 2022 – NMI, a leading full commerce enablement technology company, today announced it has acquired IRIS CRM, a premier merchant services CRM and comprehensive merchant management platform […]

IRIS Dialer How Important Are Dialer Metrics for Your Business?
Read MoreHow Important Are Dialer Metrics for Your Business?

We may live in a world where texting reigns supreme and calls from robots are not out of the question. But when it comes to sales and support, there’s still something to be said about a voice-to-voice conversation. Dialer metrics can help you draw useful data from these conversations to push sales forward. 55% of […]

Integrated Dialer The Benefits of Using an Integrated Dialer
Read MoreThe Benefits of Using an Integrated Dialer

CRM, or Customer Relationship Management, allows businesses to form more personal relationships with customers, and in the long run increase sales. Using an integrated dialer with a CRM has many benefits to the company. Listed below are three reasons having a dialer coupled with the CRM will benefit your business. It can record calls to help […]

Manage Voicemail Schedules New Feature Announcement!
Read MoreNew Feature Announcement!

Manage Voicemail Schedules   We are excited to announce an enhancement to the integrated dialer in IRIS CRM. Users that have the dialer enabled can now setup multiple voicemail messages on different schedules to suit their needs. This further extends the capabilities of the integrated dialer and we are proud to show you how simple it […]

IRIS CRM Integrated Dialer Featured Functionality: Integrated Dialer
Read MoreFeatured Functionality: Integrated Dialer

IRIS CRM offers an integrated dialer that ISOs can use to help streamline their sales and support process. When users are able to receive and make calls directly from IRIS CRM they function at an increased level of efficiency. Reps can initiate calls directly from a lead with a single click, while a manager listens in […]

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