Tag: Integrated phone system benefits

IRIS CRM - NMI
Featured Article NMI Acquires IRIS CRM, Expanding Deeper in the Commerce Value-Chain

To meet increased demand for full commerce enablement solutions, NMI and IRIS CRM’s joint offerings better enable ISO, ISV, bank and fintech partners SCHAUMBURG, IL – JANUARY 18, 2022 – NMI, a leading full commerce enablement technology company, today announced it has acquired IRIS CRM, a premier merchant services CRM and comprehensive merchant management platform […]

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What is Merchant Boarding in CRM?
June 29, 2022

Merchant boarding is the process of passing a business recruited by an ISO to a payment processor to be reviewed and set up with a new merchant account. Every business that signs up for a merchant account goes through onboarding, and while the goals of onboarding are always the same, the process may differ slightly […]

Process Payments In IRIS CRM With NMI Payment Gateway
June 28, 2022

IRIS CRM is happy to share that we have added NMI’s payment gateway as an option when taking payments through IRIS CRM. The new NMI Payment Gateway integration is easy to set up, simply follow the instructions detailed below or watch our video walkthrough. You will need access to the NMI Portal and admin-level permissions […]

Residuals Calculations – Manual vs. Automatic with IRIS CRM
June 22, 2022

Residuals are an ISO’s reason for operating, but they can also represent a major headache, especially as a portfolio grows and processor and agent relationships become more complex. As ISOs get bigger and bigger, the time and effort required to manually manage residuals data also skyrockets. Luckily, today’s payments technology solutions, like IRIS CRM, enable […]

NMI Full Commerce Integration – IRIS CRM’s New Super Power
June 15, 2022

IRIS CRM and NMI have teamed up to offer ISOs a full commerce enablement solution that makes it easier than ever to open up new revenue streams, improve service offerings, and gain an advantage over the competition.  IRIS CRM offers integrated boarding capability for NMI’s full line of gateway products and value-added services, enabling ISOs […]

Sales Integrated Phone System Auto Dialer Payment Processing CRM With Integrated Phone System Auto Dialer
August 13, 2019
Read MorePayment Processing CRM With Integrated Phone System Auto Dialer

One of the main goals of customer resource management is reducing wasted time and effort. While many CRMs do a good job of bringing together customer management tasks into a single platform, IRIS CRM, the industry leader in payment processor CRM technology, takes it a step further by including a fully-featured power dialer as well, […]

Call Center Software Why Your CRM Should Support Call Center Software Integration
March 6, 2018
Read MoreWhy Your CRM Should Support Call Center Software Integration

Choosing a specialized CRM specifically built around credit card processing services is a far more efficient choice in contrast with generalized tools for a broader array of businesses. One of the primary features that separate IRIS from other management platforms is our call center software integration. The IRIS Dialer integrates telephone sales and support with the broader […]

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