Tag: IRIS CRM

IRIS CRM is happy to share our newest functionality for TSYS FSP ISOs to update your merchants’ Daily Fee Indicator without having to switch platforms. We have added a new ticket type – TSYS – Update Daily Fee Indicator (Auto) – that works like our other automated TSYS maintenance tickets. These ticket types allow TSYS […]

ISO agent programs help pair talented salespeople with independent sales organizations (ISOs) looking for help recruiting new merchants. They’re just one method of entry into the merchant services space, but they offer some notable benefits to independent agents, including simplicity, structure, security, and more. The following is a brief rundown of what ISO agent programs […]

At its core, a merchant services CRM – also known as a payments CRM or ISO CRM  – does all the same things traditional CRMs do. It streamlines lead collection and management, speeds up and enhances the sales process, enables higher-quality ongoing service and support, and saves time and resources across a wide variety of […]

Coming hot on the heels of the initial release of our Web Form Builder, we are pleased to announce the addition of E-Signature capabilities for a complete web form experience.  With E-Signature you can instantly transform your simple merchant data collection form into an end-to-end merchant processing application (MPA) that can quickly and easily be […]

IRIS CRM is proud to announce our latest feature release to streamline collaboration between clients – Lead Data Sharing. Lead Data Sharing eliminates the tedious processes of manual lead data entry, exporting and importing lead reports, or API development for IRIS CRM clients sharing leads with one another.  Lead data can be sent with the […]

Credit card processing can be a complex subject at the best of times, but few merchants know that the processing they use is actually just one of three levels. On top of the credit card processing used by the vast majority of merchants, there are two additional layers – Level 2 and Level 3 – […]

ISOs and independent sales agents are two of the most important players in the merchant services industry, helping match individual merchants of all sizes with the right payment processing for their needs. But, the payments space is complex, which can lead to questions about not just the role ISOs and sales agents play in merchant […]

IRIS CRM is proud to share expanded functionality for our Open API functionality, specifically for TSYS FSP and Fiserv North ISOs, to get detailed merchant equipment VAR data. Additionally, we’ve created new API subscriptions to notify clients when equipment has been added or updated.  With the new Get Merchant Equipment command, clients are able to […]

The payment processing industry is full of opportunities for entrepreneurs looking to help merchants get set up with the right payment processing for their needs, and the most common way that’s done is through an independent sales organization, or ISO. ISOs are one of the most important players in payments, bridging the gap between merchants […]

There are a lot of upsides to becoming a wholesale ISO. Not only do wholesale ISOs make more, but they also enjoy additional flexibility and control, higher valuations, and more. But, the choice to become a wholesale ISO may not be as straightforward as it seems. It isn’t right for every retail ISO, and for […]

After months of hard work and collaboration the NMI and IRIS CRM teams are proud to announce significant updates to the NMI payment gateway boarding integration. You are now able to use the power of the merchant data from your CRM in combination with the full suite of NMI boarding settings to make IRIS CRM […]

If your ISO isn’t already using SMS as a key tool for communicating with merchants, you’re failing to offer them one of the most convenient, powerful, and preferred channels available today. Despite its effectiveness, many companies fail to leverage the power of SMS because they simply don’t want to deal with managing it. But, today, […]