Tag: payfac

At its core, a merchant services CRM – also known as a payments CRM or ISO CRM  – does all the same things traditional CRMs do. It streamlines lead collection and management, speeds up and enhances the sales process, enables higher-quality ongoing service and support, and saves time and resources across a wide variety of […]

ISOs and independent sales agents are two of the most important players in the merchant services industry, helping match individual merchants of all sizes with the right payment processing for their needs. But, the payments space is complex, which can lead to questions about not just the role ISOs and sales agents play in merchant […]

Credit card surcharging and cash discounting are practices used by some merchants to recoup processing fees, either by adding a small premium to any purchases made with a credit card or offering a small discount on any purchases made with cash. Both are becoming increasingly popular as merchants look to recoup some or all of […]

The CRM a payments company chooses has a huge impact on its ability to outcompete other ISOs and PayFacs for merchant attention and to maximize the profitability of a portfolio. CRMs are mission-critical software in the payments industry – as they are in all sales environments – and, because the CRM sits at the center […]

The payment processing industry is full of opportunities for entrepreneurs looking to help merchants get set up with the right payment processing for their needs, and the most common way that’s done is through an independent sales organization, or ISO. ISOs are one of the most important players in payments, bridging the gap between merchants […]

Merchant services CRMs are software tools designed to help independent sales organizations and payment facilitators work smarter, save time, and generate more residuals. They accomplish those goals by using centralization and automation to streamline and enhance all the most common aspects of selling merchant services. From recruiting new merchants to onboarding to managing residuals and […]

The payments industry is tough, complex, and a challenge to compete in, but, when it comes to reselling merchant services, it doesn’t necessarily have to be. That’s the vision shared by both NMI and IRIS CRM – two leading payments tech companies that have spent years finding ways to make it faster, easier, and more […]

Automated residual calculations use software tools to handle the duty of scouring through monthly residual reports, finding the key data, and combining it all into a holistic picture useful to your ISO or PayFac. Going automatic offers some significant benefits that make it an easy and obvious choice for most companies selling merchant services because […]

Payment facilitators are intermediaries that provide value to the payments industry by matching merchants with electronic payment processing services. The payment facilitator model is a relatively new one that offers some notable benefits to both the merchants they serve and themselves – namely a faster, smoother process, and more control over pricing and merchant selection.  […]

What makes a payments CRM different from the dozens of non-industry-specific tools on the market today? At the highest level, customer resource management tools are software platforms designed to help sales organizations do more with the data generated from every interaction they have with a lead or customer. CRM as a practice and a technology […]

Agreement Express has recently announced a game-changing integration with IRIS CRM to its ScanXpress automated underwriting tool that will allow mutual customers of IRIS CRM and Agreement Express to significantly streamline and even fully automate their due diligence when onboarding new merchants, enabling unparalleled speed for underwriting and time-to-revenue. In essence, the integration between Agreement […]

Much like independent sales organizations, payment facilitators are companies that act as the liaison between processors and the merchants on the frontlines of electronic payments. PayFacs exist for two reasons: to help payment processors serve far more merchants than they could on their own, and to make it faster and easier for small and medium-sized […]