Tag: payment processing

IRIS CRM - NMI
Featured Article NMI Acquires IRIS CRM, Expanding Deeper in the Commerce Value-Chain

To meet increased demand for full commerce enablement solutions, NMI and IRIS CRM’s joint offerings better enable ISO, ISV, bank and fintech partners SCHAUMBURG, IL – JANUARY 18, 2022 – NMI, a leading full commerce enablement technology company, today announced it has acquired IRIS CRM, a premier merchant services CRM and comprehensive merchant management platform […]

NMI Payment Gateway Integration Process Payments In IRIS CRM With NMI Payment Gateway
Read MoreProcess Payments In IRIS CRM With NMI Payment Gateway

IRIS CRM is happy to share that we have added NMI’s payment gateway as an option when taking payments through IRIS CRM. The new NMI Payment Gateway integration is easy to set up, simply follow the instructions detailed below or watch our video walkthrough. You will need access to the NMI Portal and admin-level permissions […]

Residuals Calculations – Manual vs. Automatic with IRIS CRM Residuals Calculations – Manual vs. Automatic with IRIS CRM
Read MoreResiduals Calculations – Manual vs. Automatic with IRIS CRM

Residuals are an ISO’s reason for operating, but they can also represent a major headache, especially as a portfolio grows and processor and agent relationships become more complex. As ISOs get bigger and bigger, the time and effort required to manually manage residuals data also skyrockets. Luckily, today’s payments technology solutions, like IRIS CRM, enable […]

IRIS CRM is Now Integrated with NMI for Gateway Merchant Onboarding NMI Full Commerce Integration – IRIS CRM’s New Super Power
Read MoreNMI Full Commerce Integration – IRIS CRM’s New Super Power

IRIS CRM and NMI have teamed up to offer ISOs a full commerce enablement solution that makes it easier than ever to open up new revenue streams, improve service offerings, and gain an advantage over the competition.  IRIS CRM offers integrated boarding capability for NMI’s full line of gateway products and value-added services, enabling ISOs […]

Maverick Payments Reporting Integration New Integration: Maverick Payments Merchant Reporting
Read MoreNew Integration: Maverick Payments Merchant Reporting

IRIS CRM is excited to announce the release of our Maverick Payments reporting integration to bring even more merchant data directly into your IRIS CRM site.  ISOs working with Maverick Payments are now able to have merchant data automatically populated in IRIS CRM. Not only will you be able to see overall portfolio volume and […]

New Feature: IRIS CRM Releases Revolutionary Merchant Import API For Easy New Acquirer Integrations IRIS CRM Releases Revolutionary Merchant Import API For Easy New Acquirer Integrations
Read MoreIRIS CRM Releases Revolutionary Merchant Import API For Easy New Acquirer Integrations

IRIS CRM is thrilled to announce our revolutionary Merchant Import API which allows third-parties to become their own datasource within IRIS CRM by creating merchant data such as transactions, deposits, retrievals, chargebacks and statements. By adding the ability to create new merchants and push merchant data into an IRIS CRM site from an external source, […]

ISO vs. ISV: What Does Each Do in the Payments Ecosystem? ISO vs. ISV: What Does Each Do in the Payments Ecosystem?
Read MoreISO vs. ISV: What Does Each Do in the Payments Ecosystem?

ISO and ISV are two extremely common terms in the payments industry, but, despite a couple of common letters, the two acronyms describe companies that do very different work – independent sales organizations and independent software vendors. But while ISOs and ISVs have little in common on the surface, the rise of online digital payments […]

What is the Payment Facilitator Model and What Benefits Does it Offer? What is the Payment Facilitator Model and What Benefits Does it Offer?
Read MoreWhat is the Payment Facilitator Model and What Benefits Does it Offer?

Payment facilitators are intermediaries that provide value to the payments industry by matching merchants with electronic payment processing services. The payment facilitator model is a relatively new one that offers some notable benefits to both the merchants they serve and themselves – namely a faster, smoother process, and more control over pricing and merchant selection.  […]

Payments CRMs – What Makes Them Different from Generalist CRMs? Payments CRMs – What Makes Them Different from Generalist CRMs?
Read MorePayments CRMs – What Makes Them Different from Generalist CRMs?

What makes a payments CRM different from the dozens of non-industry-specific tools on the market today? At the highest level, customer resource management tools are software platforms designed to help sales organizations do more with the data generated from every interaction they have with a lead or customer. CRM as a practice and a technology […]

How Do I Become a PayFac? How Do I Become a PayFac?
Read MoreHow Do I Become a PayFac?

Much like independent sales organizations, payment facilitators are companies that act as the liaison between processors and the merchants on the frontlines of electronic payments. PayFacs exist for two reasons: to help payment processors serve far more merchants than they could on their own, and to make it faster and easier for small and medium-sized […]

Creating a CRM Culture: How to Get Employees to Buy Into Your CRM Creating a CRM Culture: How to Get Employees to Buy Into Your CRM
Read MoreCreating a CRM Culture: How to Get Employees to Buy Into Your CRM

Customer resource management as a business philosophy describes collecting and using as much customer data as possible to improve every customer-facing aspect of operations, from marketing to sales to service and support, and beyond. CRM systems are powerful, advanced sales tools designed to help businesses achieve those goals. But as powerful as CRM is, just […]

IRIS University 2022 at Transact IRIS University – Unlock the Full Potential of IRIS CRM at TRANSACT ’22
Read MoreIRIS University – Unlock the Full Potential of IRIS CRM at TRANSACT ’22

IRIS CRM is the payments industry’s leading customer resource management system, and one of the reasons it’s so popular is that it does a lot for independent sales organizations and payment facilitators. But, because IRIS CRM does so much, even our most experienced users can almost certainly find ways to unlock even more value from […]

IRIS CRM Donating to Make-A-Wish IRIS CRM Donating $50 Per Demo to Make-A-Wish at TRANSACT 2022
Read MoreIRIS CRM Donating $50 Per Demo to Make-A-Wish at TRANSACT 2022

After a two year hiatus due to the Covid-19 pandemic, ETA’s TRANSACT conference returns to Mandalay Bay in Las Vegas, April 12th – 14th, 2022. IRIS CRM is excited to be back in-person  at the payment industry’s most prominent event as a Platinum Sponsor.  In order to celebrate our return to TRANSACT, IRIS CRM will […]

IRIS CRM Dispute Responder Merchant Dispute Response: How Chargebacks Impact Businesses
Read MoreMerchant Dispute Response: How Chargebacks Impact Businesses

Disputes occur when customers contact their credit card companies and request a charge be forcibly reversed when a refund has been denied. Visa, Mastercard, Discover, and American Express all offer their cardholders the ability to open a dispute whenever they think that a purchase has been made fraudulently or a merchant has failed to deliver […]

Fast Merchant Boarding – How Automated Onboarding Can Benefit ISOs Fast Merchant Boarding – How Automated Onboarding Can Benefit ISOs
Read MoreFast Merchant Boarding – How Automated Onboarding Can Benefit ISOs

Merchant boarding is one of the most important processes independent sales organizations perform on a daily basis. Today, technology allows ISOs to onboard new merchants faster and easier than ever before. Modern onboarding systems, like IRIS CRM’s TurboApp, enable ISOs to board new merchants in a matter of minutes by eliminating the most time-consuming steps […]

IRIS CRM’s Top ISO Sales Tools IRIS CRM’s Top ISO Sales Tools
Read MoreIRIS CRM’s Top ISO Sales Tools

Payment processing is an extremely competitive industry, and independent sales organizations (ISOs) and payment facilitators (PayFacs) that want to grow and thrive need to find ways to work smarter and outcompete the field. Building a tighter, more efficient sales process from the top of the funnel on down is one of the best ways to […]

What are Payment Service Providers? What are Payment Service Providers?
Read MoreWhat are Payment Service Providers?

Payment service providers are companies that provide the infrastructure, service, and support systems merchants need to accept credit card payments, both in-store and online. The payments environment as a whole can be a bit complicated, but it helps to think of payment service providers as a pyramid, with a small number of acquiring banks at […]

Payment Processing Industry Growth Forecast 2022 Payment Processing Industry Growth Forecast 2022
Read MorePayment Processing Industry Growth Forecast 2022

Key Points:  Overall digital payments growth is set to hit 17.44% CAGR between 2022 and 2026.  Total transaction value of digital payments is expected to be $7.8 billion in 2022. Overall market growth will be driven by rapid growth in users while value per user remains flat.  The payment gateway market is estimated to see […]

Top 5 ISO Agent Programs of 2022 Top 5 ISO Agent Programs of 2022
Read MoreTop 5 ISO Agent Programs of 2022

Independent agents are a key part of the payments ecosystem. Many processors and ISOs go out of their way to build programs that enable agents and create the conditions for success because they know that attracting the best talent possible maximizes everyone’s success and earnings. The following represent five of the best ISO agent programs […]

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