Tag: retention

Top 22 Features For 2022
Featured Article Top 22 IRIS CRM Features For 2022

As your company starts 2022 with fresh energy and a strategic plan for how to achieve the year’s goals, it’s important to choose the right tools to succeed. IRIS CRM is the payment industry’s leading, all-in-one CRM solution with features to manage and automate your workflows from initial lead capture all the way through merchant […]

Featured Functionality: Deposit Exceptions Featured Functionality: Deposit Exceptions
Read MoreFeatured Functionality: Deposit Exceptions

Don’t let the name fool you. Our Deposit Exceptions report deals with way more than deposits. This report is another great retention tool specifically for our First Data ISO clients. IRIS has a wealth of experience with First Data.  We know the keywords they like to use to describe the most common issues your merchants face. […]

Featured Functionality: MerchantTracker Featured Functionality: MerchantTracker
Read MoreFeatured Functionality: MerchantTracker

IRIS CRM has a host of retention and proactive customer service tools. Today we are going to talk about MerchantTracker. Retention and customer service are very important in the payments industry and IRIS clients gain an edge on other ISOs. Clients that are working with supported processors can take advantage of MerchantTracker right out of the […]

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