Tag: sales tips

IRIS CRM - NMI
Featured Article NMI Acquires IRIS CRM, Expanding Deeper in the Commerce Value-Chain

To meet increased demand for full commerce enablement solutions, NMI and IRIS CRM’s joint offerings better enable ISO, ISV, bank and fintech partners SCHAUMBURG, IL – JANUARY 18, 2022 – NMI, a leading full commerce enablement technology company, today announced it has acquired IRIS CRM, a premier merchant services CRM and comprehensive merchant management platform […]

Gmail & Outlook Tips and Email Integrations to Save Time Gmail & Outlook Tips and Email Integrations to Save Time
Read MoreGmail & Outlook Tips and Email Integrations to Save Time

Email is a necessity of modern business, but despite the level of dependence we have on it, it’s notoriously inefficient. Gmail and Outlook are the two undisputed kings of business email today, and both include tools designed to help you chip away at the inefficiencies of the medium. The following is a list of five […]

IRIS CRM Call Center Software Features and Benefits IRIS CRM Call Center Software Features and Benefits
Read MoreIRIS CRM Call Center Software Features and Benefits

IRIS CRM — the payments industry’s number one customer resource management (CRM) platform — is known for its wide set of sales and productivity features, one of which is an integrated call center that provides all the functionality of a leading power dialer while connecting with and enhancing the CRM more seamlessly than any competing […]

A 0% Chance of Churn: Why Supporting Customers on Slack is the Hottest Trend for SaaS Companies A 0% Chance of Churn: Why Supporting Customers on Slack is the Hottest Trend for SaaS Companies
Read MoreA 0% Chance of Churn: Why Supporting Customers on Slack is the Hottest Trend for SaaS Companies

When we started BubbleIQ, we wanted to offer the best possible support experience for our customers. We also knew that all of our customers were using Slack, so it made a ton of sense to invite our customers into our Slack workspace. What we didn’t know is how ridiculously low it would take our churn rate. […]

The Difference Between Innovators and Entrepreneurs The Difference Between Innovators and Entrepreneurs
Read MoreThe Difference Between Innovators and Entrepreneurs

I just received a thank-you note from a student who attended a fireside chat I held at the ranch. Something I said seemed to inspire her: “I always thought you needed to be innovative, original to be an entrepreneur. Now I have a different perception. Entrepreneurs are the ones that make things happen. (That) takes focus, […]

Building Relationships Through CRM Building Relationships Through CRM
Read MoreBuilding Relationships Through CRM

One aspect of CRM that often gets overlooked, is the capacity for building relationships with customers. A huge complaint that many customers are having across the board, is that they are tired of talking to a computer; or a person that may as well just be a computer. No one enjoys getting canned responses. It […]

ISOs Express Diversity and Watch Your Business Grow: Advantages to Breaking Language Barriers
Read MoreExpress Diversity and Watch Your Business Grow: Advantages to Breaking Language Barriers

Have you asked yourself how business could be better? There comes a time where every established business owner stumbles upon this question, not necessarily because they’re unsuccessful or not working hard enough. Sales could be great! But, there’s always some new, exciting way to attract more clients and sometimes more customer relations are what a business needs. With […]

Customer Engagement How to Improve Your Customer Engagement in the New Year
Read MoreHow to Improve Your Customer Engagement in the New Year

As we wrap up this year, businesses are game planning their moves for the next. Perhaps your goals revolve around increasing your marketing strategies while reducing the costs or acquiring more leadership training. But have you given much thought into building your customer relationships and customer engagement strategies? Engaging with your customers places trust between the […]

Sell Faster Sell Smarter Top 3 Merchant Services CRM Sales Tips
Read MoreTop 3 Merchant Services CRM Sales Tips

The salesmanship of your business means the difference between viability and stagnation. Here are three sales tips from the IRIS Merchant Services CRM team. Cross-Reference Marketing and Sales Marketing and sales always seem at odds with each other. In order to work most effectively, the marketing team must create content based on the real-world experience […]

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