Tag: sales tips

Email is a necessity of modern business, but despite the level of dependence we have on it, it’s notoriously inefficient. Gmail and Outlook are the two undisputed kings of business email today, and both include tools designed to help you chip away at the inefficiencies of the medium. The following is a list of five […]

IRIS CRM — the payments industry’s number one customer resource management (CRM) platform — is known for its wide set of sales and productivity features, one of which is an integrated call center that provides all the functionality of a leading power dialer while connecting with and enhancing the CRM more seamlessly than any competing […]

When we started BubbleIQ, we wanted to offer the best possible support experience for our customers. We also knew that all of our customers were using Slack, so it made a ton of sense to invite our customers into our Slack workspace. What we didn’t know is how ridiculously low it would take our churn rate. […]

I just received a thank-you note from a student who attended a fireside chat I held at the ranch. Something I said seemed to inspire her: “I always thought you needed to be innovative, original to be an entrepreneur. Now I have a different perception. Entrepreneurs are the ones that make things happen. (That) takes focus, […]

One aspect of CRM that often gets overlooked, is the capacity for building relationships with customers. A huge complaint that many customers are having across the board, is that they are tired of talking to a computer; or a person that may as well just be a computer. No one enjoys getting canned responses. It […]

Have you asked yourself how business could be better? There comes a time where every established business owner stumbles upon this question, not necessarily because they’re unsuccessful or not working hard enough. Sales could be great! But, there’s always some new, exciting way to attract more clients and sometimes more customer relations are what a business needs. With […]

As we wrap up this year, businesses are game planning their moves for the next. Perhaps your goals revolve around increasing your marketing strategies while reducing the costs or acquiring more leadership training. But have you given much thought into building your customer relationships and customer engagement strategies? Engaging with your customers places trust between the […]

The salesmanship of your business means the difference between viability and stagnation. Here are three sales tips from the IRIS Merchant Services CRM team. Cross-Reference Marketing and Sales Marketing and sales always seem at odds with each other. In order to work most effectively, the marketing team must create content based on the real-world experience […]