Tag: sms

Visa vs. Mastercard PayFac Models: The Ins and Outs of the “Big Two” Payment Facilitator Programs
Featured Article Visa vs. Mastercard PayFac Models: The Ins and Outs of the “Big Two” Payment Facilitator Programs

The payment facilitator, or “PayFac”, model of merchant acquiring is growing extremely rapidly. In 2021, global payment facilitators processed over $500 billion in transactions – a 75% increase over the previous year and an 11x increase over the total just half a decade earlier.  While companies like PayPal have been providing PayFac-like services since the […]

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Visa vs. Mastercard PayFac Models: The Ins and Outs of the “Big Two” Payment Facilitator Programs
July 12, 2023

The payment facilitator, or “PayFac”, model of merchant acquiring is growing extremely rapidly. In 2021, global payment facilitators processed over $500 billion in transactions – a 75% increase over the previous year and an 11x increase over the total just half a decade earlier.  While companies like PayPal have been providing PayFac-like services since the […]

The Levels of Banking in the United States: Different Classifications of Banks and What They Do
June 28, 2023

Banking in the United States is complex, with many levels, regulating bodies, and types of operations and specializations. Understanding the banking system can be difficult at the best of times, but it’s important – especially in the payments industry – because banks play such a huge role in not only serving the needs of consumer […]

TurboApp: Streamlined Merchant Onboarding with IRIS CRM’s Most Powerful Tool
June 14, 2023

The payment processing landscape is fiercely competitive, and independent sales organizations (ISOs) and other acquirers face numerous challenges in their quest for success. One of the most significant pain points for many is the merchant onboarding process, which is often slow, error-prone and labor-intensive. Inefficient onboarding can lead to lost sales opportunities, strained relationships with […]

What the Collapse of Silicon Valley Bank Can Teach ISOs About Single Points of Failure
May 23, 2023

In early March 2023, Silicon Valley Bank (SVB), the 16th largest bank in the United States and the largest bank by deposits in Silicon Valley, filed for bankruptcy, sending shockwaves throughout the financial industry. SVB, a cornerstone of the region’s economy for decades, fell victim to a classic bank run – albeit one with a […]

IRIS CRM Blog How Your Business Can Use Automated SMS as a Sales Tool August 10, 2022

If your ISO isn’t already using SMS as a key tool for communicating with merchants, you’re failing to offer them one of the most convenient, powerful, and preferred channels available today. Despite its effectiveness, many companies fail to leverage the power of SMS because they simply don’t want to deal with managing it. But, today, […]
Featured Functionality Automated SMS Triggers For Easy Lead Follow Up July 29, 2022

Get your message directly into the palm of your lead’s hands at just the right time without manually typing or sending texts one-by-one using IRIS CRM’s new Automated SMS Status Triggers.  SMS is a great way to communicate with leads, as most people have their cell phone with them all of the time. Therefore, SMS […]
IRIS CRM Blog Compliance Action Required Soon: A2P 10DLC Business SMS August 20, 2021

With increases to spam messages and robo-calls, changes are being made in the telecommunication industry to regulate how US mobile carriers handle the sending of business-related SMS communications.  The newest standard which affects all senders of SMS is Application-to-Person 10-digit long codes, or A2P 10DLC. A2P DLC is very similar to existing 10-digit phone numbers, […]
IRIS CRM Blog The Top Communication Tools for Your ISO, Built Right Into an Industry-Leading CRM March 4, 2020

Your ability to communicate directly impacts all aspects of your ISO’s business. From delivering an effective sales process to prospects, to guiding new merchants through the initial stages of getting their own businesses off the ground, to managing your agents, and everything in between, the success of your ISO is heavily dependent on great communication. […]
Featured Functionality New Feature: SMS Forwarding February 20, 2018

IRIS CRM now supports SMS forwarding!   Have your lead’s SMS messages forwarded to your mobile automatically and make sure you never miss a step!   You no longer need to log into IRIS CRM in order to view or respond to SMS messages. Instead, simply enable SMS forwarding in your User Settings and IRIS […]
Featured Functionality New Feature: Send And Receive SMS Messages In IRIS CRM March 1, 2017

We are pleased to announce that you can now Send And Receive SMS Messages In IRIS CRM, right from the lead form! A business owner that you have established contact with in the past is over 70% more likely to respond to an SMS versus an email in 2017.   Need to follow up with an […]
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