Recent News: NMI Acquires IRIS CRM, Expanding Deeper in the Commerce Value-Chain

Tag: sms

IRIS CRM - NMI
Featured Article NMI Acquires IRIS CRM, Expanding Deeper in the Commerce Value-Chain

To meet increased demand for full commerce enablement solutions, NMI and IRIS CRM’s joint offerings better enable ISO, ISV, bank and fintech partners SCHAUMBURG, IL – JANUARY 18, 2022 – NMI, a leading full commerce enablement technology company, today announced it has acquired IRIS CRM, a premier merchant services CRM and comprehensive merchant management platform […]

Compliance Action Required Soon: A2P 10DLC Business SMS Compliance Action Required Soon: A2P 10DLC Business SMS
Read MoreCompliance Action Required Soon: A2P 10DLC Business SMS

With increases to spam messages and robo-calls, changes are being made in the telecommunication industry to regulate how US mobile carriers handle the sending of business-related SMS communications.  The newest standard which affects all senders of SMS is Application-to-Person 10-digit long codes, or A2P 10DLC. A2P DLC is very similar to existing 10-digit phone numbers, […]

Top Communication Tools The Top Communication Tools for Your ISO, Built Right Into an Industry-Leading CRM
Read MoreThe Top Communication Tools for Your ISO, Built Right Into an Industry-Leading CRM

Your ability to communicate directly impacts all aspects of your ISO’s business. From delivering an effective sales process to prospects, to guiding new merchants through the initial stages of getting their own businesses off the ground, to managing your agents, and everything in between, the success of your ISO is heavily dependent on great communication. […]

New Feature: SMS Forwarding New Feature: SMS Forwarding
Read MoreNew Feature: SMS Forwarding

IRIS CRM now supports SMS forwarding!   Have your lead’s SMS messages forwarded to your mobile automatically and make sure you never miss a step!   You no longer need to log into IRIS CRM in order to view or respond to SMS messages. Instead, simply enable SMS forwarding in your User Settings and IRIS […]

New Feature- Send & Receive SMS Messages 3117 New Feature: Send And Receive SMS Messages In IRIS CRM
Read MoreNew Feature: Send And Receive SMS Messages In IRIS CRM

We are pleased to announce that you can now Send And Receive SMS Messages In IRIS CRM, right from the lead form! A business owner that you have established contact with in the past is over 70% more likely to respond to an SMS versus an email in 2017.   Need to follow up with an […]

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